Thrift Store Production Lead

The Salvation Army Southern California • Billings, MT

13h • Onsite

About The Position

The Thrift Store Production Lead is responsible for overseeing the daily processing of donated goods, ensuring efficient workflow, quality control, and achievement of production goals. This role includes supervising and supporting production staff, pricing merchandise, organizing workflow, and coordinating with store leadership to maintain adequate inventory levels. The Production Lead ensures a clean, safe, and productive work environment while upholding The Salvation Army’s mission and values.

Requirements

• Must be minimally 21 years of age and possessing a valid in-state Driver's License
• Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army’s policies
• Ability to maneuver, to remain in a stationary position, to grasp, push, pull, and reach overhead.
• Ability to lift 50–75 pounds, move large items, bend, reach, grasp, push, pull, and perform repetitive motions.
• Ability to stand for extended periods in a warehouse/production environment.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

Nice To Haves

• High school diploma or equivalent preferred.
• Leadership or supervisory experience preferred.
• Experience in production, warehouse, or retail preferred.
• Forklift experience and/or certification preferred.

Responsibilities

• Supervise, support, and guide production staff to ensure efficient workflow and task completion.
• Assign daily tasks and monitor progress toward production goals.
• Sort and evaluate donated goods for quality and resale suitability.
• Price merchandise in accordance with Salvation Army pricing guidelines.
• Ensure quality control standards are met across all processed goods.
• Maintain organized production, sorting, and storage areas.
• Track productivity levels and report progress to the Production Supervisor.
• Assist with training new production employees.
• Operate or oversee forklift operation (forklift certification preferred).
• Work collaboratively with retail staff to maintain adequate sales floor inventory.
• Follow all safety and operational procedures.

Benefits

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED