Thrift Store Manager (6913)

THE SALVATION ARMY•Jacktown, MD

3d•$19 - $22•Onsite

About The Position

This position is responsible for planning, administering, monitoring, and evaluating the day-to-day operations of a thrift store smaller than 3500 square foot, with annual sales up to $200,000 with a limited staff ensuring compliance with established policies and procedures. The role involves processing, displaying, and pricing donated items to ensure a reasonable financial return on the sale of store items, assisting customers in a polite and friendly manner, and preparing attractive, neat, and orderly store displays. Responsibilities include rotating and re-stocking store merchandise for quick turnover, and ensuring the accountability and security of all store items and funds. The manager may serve as a lead worker to volunteers, beneficiaries, and/or subordinate store personnel.

Requirements

High School diploma or G.E.D.
Two (2) years of progressively responsible experience working in a retail store environment.
At least one (1) year experience in a supervisory capacity.
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to perform mathematical computations.
Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle.

Nice To Haves

State Driver’s License

Responsibilities

Administers and monitors the day-to-day operations of a small Thrift Store.
Serves as lead worker to volunteers, beneficiaries, and/or subordinate store personnel.
Trains and instructs staff in the proper methods and procedures for performing work.
Inspects work in progress and upon completion for accuracy and completeness.
Prepares and maintains up-to-date records for all assigned staff; monitors all timecards for accuracy and completeness.
Plans, supervises, and participates in the layout and display of store merchandise.
Ensures that stock is routinely rotated and prices encourage the desired level of stock turnover.
Plans, organizes, and supervises the preparation of displays for special promotions or seasons.
Notifies the warehouse personnel of low-stock items.
Supervises and participates in the receiving, sorting, pricing, and distribution of donated items in the warehouse.
Ensures that items are processed in a timely manner and in compliance with established policies and procedures.
Schedules donation pick-ups.
Ensures the accountability of all donated items.
Ensures donations are collected in compliance with established policies and procedures.
Assists customers purchasing items by ringing-up sales utilizing a cash register.
Collects monies, counts change, and prepares receipts.
Prepares and packages purchased items.
Prepares and balances the cash drawer and runs routine register printouts.
Prepares and delivers bank deposits.
Ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
Prepares, processes, and maintains various sales records, tax forms, and social service vouchers.
Prepares routine sales reports as directed.
Maintains the neatness and security of the cash register area.
Ensures that forms, bags, etc. are adequately stocked.
Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items.
Ensures that all customers visiting the store have a pleasant experience.
Assists customers who are donating items.
Directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area.
Prepares and provides tax receipts as needed.
Places and arranges items in the store as directed.
Checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner.
Rotates and/or rearranges stock as directed.
Returns items to the proper location after customer's have handled.
Answers the store telephone in a tactful and courteous manner.
Assists customers by responding to questions and providing directions and/or general information.
May schedule and record donation pick-ups.
Cleans all display racks and shelves.
Sweeps and mops floors.
Cleans windows and mirrors.
Ensures that the store is maintained in a clean and inviting manner.
Opens and/or closes store doors in accordance with the store schedule.
Prepares and maintains a variety of thrift store sales reports, records, logs, etc.
Ensures the accuracy, completeness, and timeliness of the same.
Maintains inventory of supplies and equipment for the store and warehouse operations.
Recruits and supervises volunteers working in the Thrift Store and warehouse.
Performs other related work as required.