Thrift Store Manager

The Salvation Army USA Central Territory•Great Bend, KS

1d•Onsite

About The Position

This role is responsible for maintaining good customer relations and providing prompt and courteous assistance to customers. The manager will ensure a clean, orderly, and safe store environment. The position involves scheduling store clerks, protecting personnel and property, managing cash receipts and sales records, stocking, pricing, cleaning, and sorting merchandise. The manager must be able to work with little supervision, run all aspects of the store, delegate responsibilities, and help the store achieve profitability. The role also includes writing routine reports, supervising casework functions, overseeing community volunteers, and carrying out supervisory responsibilities in accordance with Salvation Army policies and applicable laws. The manager must keep Divisional Headquarters informed of situations impacting local partners, income, or reputation, supervise seasonal bellringing efforts, and oversee community relations while presenting a professional demeanor.

Requirements

Experience in retail sales required
Able to read and interpret documents such as safety rules, operating and maintenance instructions, and employee manuals
Effectively present information in one on one and small group situations to customers, clients and employees
Ability to add, subtract, multiply, and divide in basic units of measure, using whole numbers, common fractions, and decimals
Ability to operate office equipment and cash register
Must possess a valid driver's license from the state of residence
Must be approved and maintain approval through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business
Work under stressful conditions
Interact with others with courtesy and tact
Manage and prioritize multiple projects in an organized and efficient manner to meet tight deadlines
Respond to crisis situations in a calm and effective manner
Complete projects on schedule
Maintain confidentiality
Maintain regular and punctual work attendance

Nice To Haves

Associates degree or higher preferred
Management or supervisory experience preferred

Responsibilities

Schedule store clerks to ensure coverage in store at all times
Responsible for the protection of personnel, property, and building
Bank cash receipts at end of business day and safeguard cash at all times
Maintain and submit records of store sales on a regular basis
Stocking, pricing, cleaning, sorting, and other duties
Run all aspects of the store and delegate responsibilities to staff and volunteers
Help the store achieve a net profit at the end of the fiscal year
Write routine reports
Supervise casework functions – client interview to granting of assistance and/or referral to other community resources
Oversee and direct community volunteers
Carry out all supervisory responsibilities in accordance with Salvation Army policies and applicable laws
Continually keep Divisional Headquarters aware of all situations that could impact The Salvation’s Army’s local partners, income or reputation
Supervise seasonal bellringing efforts including seasonal staff and volunteers
Oversee community relations and present a professional demeanor at all times