Thrift Store Donation Attendant
About The Position
Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities. As a Thrift Store Donation Attendant at Goodwill, you will be the first point of contact for donors, ensuring a smooth and organized donation process. Your role includes receiving, assessing, and sorting donations while maintaining a clean and safe work environment. This hands-on position requires strong customer service skills, attention to detail, and the ability to lift, push, and pull up to 50 pounds. You will play a key role in handling inventory efficiently and ensuring compliance with Goodwill’s policies.
Requirements
- Strong customer service skills
- Attention to detail
- Ability to lift, push, and pull up to 50 pounds
- Flexibility in availability to meet business needs (Monday to Sunday, 9:00am to 9:00pm)
- Follow all safety guidelines and report concerns to management.
Nice To Haves
- Pallet jack certification
Responsibilities
- Greet donors warmly and assist with unloading donations.
- Address donor questions about Goodwill, its mission, and donation guidelines.
- Keep accurate records of donor counts and volume; submit daily to supervisors.
- Assess, sort and price donations according to Goodwill’s guidelines.
- Provide tax receipts upon request and thank donors for their contributions.
- Maintain a clean, organized, and safe donation area inside and outside.
- Follow safety procedures, including proper lifting techniques and equipment handling.
- Assist with loading and unloading trucks as needed.
- Operate a pallet jack to move donations (Certification is preferred, training is provided)
- Represent Goodwill professionally with excellent customer service.
- Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.
- Perform other duties as assigned to support the store team and broader organizational goals.
Benefits
- Generous Time off policy
- Health, wellness and financial resources
- Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
- Retirement matching programs and contributions
- Transit and commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
