Pequannock New Jersey - Thrift Store Donation Attendant

Goodwill NYNJ • Pequannock Township, NJ

1d • Onsite

About The Position

As a Thrift Store Donation Attendant at Goodwill, you will be the first point of contact for donors, ensuring a smooth and organized donation process. Your role includes receiving, assessing, and sorting donations while maintaining a clean and safe work environment. This hands-on position requires strong customer service skills, attention to detail, and the ability to lift, push, and pull up to 50 pounds. You will play a key role in handling inventory efficiently and ensuring compliance with Goodwill’s policies.

Requirements

• Ability to lift, push, and pull up to 50 pounds.
• Strong customer service skills.
• Attention to detail.
• Flexibility in availability to meet business needs (operations Monday to Sunday, 9:00 am to 9:00 pm).
• Must follow all safety guidelines and report concerns to management.

Nice To Haves

• Pallet jack certification is preferred, training is provided.

Responsibilities

• Greet donors warmly and assist with unloading donations.
• Address donor questions about Goodwill, its mission, and donation guidelines.
• Keep accurate records of donor counts and volume; submit daily to supervisors.
• Assess, sort and price donations according to Goodwill’s guidelines.
• Provide tax receipts upon request and thank donors for their contributions.
• Maintain a clean, organized, and safe donation area inside and outside.
• Follow safety procedures, including proper lifting techniques and equipment handling.
• Assist with loading and unloading trucks as needed.
• Operate a pallet jack to move donations (Certification is preferred, training is provided)
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Benefits

• Incentives for achieving performance targets.
• Retail Store Discounts - 50% All year long.
• Additional discounts for travel, entertainment, etc. through Plum Benefits.
• Tuition Reimbursement Assistance.
• Medical, Dental, Vision & Voluntary Insurance Offerings.
• Generous Paid Time Off: Competitive vacation, sick, parental leave, and personal days with increased accrual over time.
• Additional generous paid prenatal and parental leave.
• Free access to Headspace for employees and their loved ones.
• Retirement Plans: 403(b) with up to 4% employer match after 1 year of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed