Thrift Store Clerk

The Salvation Army Canada and Bermuda Territory•St. Marys, ON

5d•CA$18 - CA$24•Onsite

About The Position

The Salvation Army is seeking a Thrift Store Clerk to provide customer service, sort incoming products, and assist in the ongoing retail operations of The Salvation Army St. Marys Thrift Store. This role is crucial in maintaining the store's operations, customer satisfaction, and adherence to policies and procedures. The position emphasizes serving people in need and upholding the organization's mission and values.

Requirements

Completion of Secondary School.
Minimum of three (3) months of prior related experience.
Cash handling experience is required.
Basic math skills required to calculate discounts and percentages as well as reading skills.
Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
Ability to lift/move up to 40 pounds on a regular basis.
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check.
Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Nice To Haves

Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.
Brand awareness would be a definite asset.
Alternative combinations of education and experience may be considered.

Responsibilities

Protect the integrity of all donated items.
Accurate completion of all customer transactions including cash and debit sales, with minimal voids, overages, or shortages; adhere to store policy regarding refunds, voids and holds.
Process raw materials by loading/unloading, sorting, packing, pricing, and storing donations.
Interact with customers/donors in a positive, friendly, and courteous manner.
Contribute to meeting store budgets by maintaining customer service standards.
Possess knowledge of stock to respond to customer enquiries by phone/in person.
Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.
Replenish inventory levels based on supervisor’s directions.
Provide customer service and greeting customers.
Unload donations and place stock in appropriate warehouse location.
Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.
Removal of inventory from sales floor as directed.
Abide by store policy and procedures.
Work with volunteers as assigned.
Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.
Contribute to the safety of staff and customers (e.g. snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store).
Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary; on a rotational basis clean the lunchroom, washroom and other common areas.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Perform other related duties as assigned.