Thrift Store Assistant Manager (7913)

The Salvation ArmyClarksville, AR
Onsite

About The Position

The Thrift Store Assistant Manager supports the Thrift Store Manager with the planning, administering, monitoring, and evaluation of the day-to-day operations of the Thrift Store with a limited staff ensuring compliance with established policies and procedures. This role serves as the lead manager when the Thrift Store Manager is not on property. Responsibilities include processing, displaying, and approving the pricing of donated items to ensure a reasonable financial return on sales, assisting customers in a polite and friendly manner, preparing attractive and orderly store displays, ensuring merchandise rotation and restocking, maintaining accountability and security of store items and funds, and training all Thrift Store employees. The Assistant Manager also serves as a lead worker to volunteers and/or subordinate Thrift Store personnel.

Requirements

  • High School diploma or G.E.D.
  • Two years progressively responsible experience working in a retail store environment.
  • At least one year experience in a supervisory capacity within a retail store environment OR Any combination of training and experience which provides the required knowledge, skills, and abilities
  • Arkansas Driver’s License

Responsibilities

  • Administers and monitors the day-to-day operations of a small Thrift Store.
  • Serves as the lead worker to volunteers and subordinate Thrift Store personnel.
  • Trains and instructs staff and volunteers in the proper methods and procedures of Thrift Store operations.
  • Inspects all work performed by staff and volunteers to ensure accuracy and completeness.
  • Plans, supervises, and participates in the layout and display of store merchandise.
  • Ensures all Thrift Store stock is routinely rotated and ensures that pricing encourages the desired level of stock turnover.
  • Plans, organizes, and supervises the preparation of displays for special promotions including seasonal merchandise.
  • Notifies warehouse personnel of low stock items.
  • Supervises and participates in the receiving, sorting, pricing, and distribution of donated items in the warehouse.
  • Ensures that items are processed in a timely manner and in compliance with established policies and procedures.
  • Ensures the accountability of all donated items.
  • Ensures donations are collected in compliance with established policies and procedures.
  • Assists customers purchasing items from The Salvation Army by ringing up sales utilizing a cash register.
  • Collects monies, counts changes, and prepares receipts for purchases made by customers.
  • Prepares and packages purchased items.
  • Prepares and balances the cash drawer and runs routine register print outs.
  • Assists the Bookkeeper in routine and unannounced audits of the cash register by ensuring immediate support and availability of the cash register and any supporting documents upon demand.
  • Prepares and delivers bank deposits daily as required by Salvation Army policy.
  • Ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
  • Prepares, process, and maintains various sales records, tax forms, and social service vouchers.
  • Prepares routine sales reports as directed.
  • Ensures the neatness and security of the cash register area.
  • Ensures that forms, bags, etc. are adequately stocked.
  • Places and arranges items in the store as directed by the Thrift Store Manager or Divisional Director of Service Extension.
  • Checks all store displays to ensure that all items are maintained and displayed in a neat and orderly manner.
  • Return store stock to the proper rack or shelve area after customers have handles or moved items.
  • Opens and/or closes store doors in accordance with the Thrift Store daily schedule of operation.
  • Maintains an up-to-date record of all Thrift Store vendors, including Textile vendors.
  • Maintains a secure file of all communications between the Divisional Director of Service Extension and Thrift Store personnel.
  • Maintains a secure and up-to-date emergency contact information sheet for all Thrift Store personnel, ensuring the Office Manager and the Divisional Director of Service Extension have the most up-to-date copy of the contact information.
  • Maintains inventory of supplies and equipment for both Thrift Store and Warehouse operations.
  • Routinely inspect all Thrift Store property and equipment to ensure the safety of Thrift Store personnel and customers.
  • Assist in Emergency Disaster Services relief projects as needed.
  • Performs other duties as assigned.
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