Assistant Thrift Store Manager

The Salvation Army Southern California • Sheridan, WY

3d • Onsite

About The Position

The Assistant Manager (Store) will provide assistance to the Store Manager for all functions of the store operations. This role involves supporting thrift store and warehouse operations, including managing donations, stocking, pricing, displaying merchandise, supervising staff and volunteers, maintaining store appearance, handling security and banking functions, providing customer service, and assisting with training and evaluations. The Assistant Manager will also be responsible for warehouse operations, prioritizing donations, managing in the absence of the Store Manager, operating a bailer, and driving a box truck for donation pickups and salvage runs.

Requirements

• High school diploma or equivalent
• Retail experience (marketing and merchandising)
• Supervisory experience
• Current, valid Wyoming driver’s license
• Ability to manage the store in the absence of the Manager
• Ability to multitask
• Excellent customer service skills, with the ability to treat customers, clients, volunteers, and employees with respect
• Successfully complete a background screening
• Minimally 21 years of age
• Microsoft Word and Excel required
• Lotus Notes required
• Working knowledge of integrated database applications
• Ability to use new software programs with basic training
• Ability to maneuver
• Ability to remain in a stationary position
• Ability to grasp, push, pull, and reach overhead
• Ability to operate telephone
• Ability to lift up to 25 pounds
• Ability to access and produce information from a computer
• Ability to understand written information
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

Nice To Haves

• Ability to earn certificate of completion from TSA Driver’s course and be approved by TSA as a TSA driver.

Responsibilities

• Provide assistance with oversight of all donations.
• Stock, price, display, and discount all merchandise according to specified procedures.
• Assist with the supervision of employees, AARP employees, and volunteers.
• Assist with assigning work schedules and proper staffing.
• Maintain an attractive store, assisting with, and assigning appropriate daily cleaning and stocking.
• Assist the Store Manager with training of employees, clients, and volunteers regarding policies, procedures, and daily work assignments.
• Assist with, and be responsible for store security, opening and/or closing banking functions, IT, opening and/or closing register operations, and opening and/or closing sales reports.
• Make the night deposit at the bank.
• Assist the Store Manager with employee evaluations, time clock issues and time off requests.
• Assist with, and be responsible for, outstanding customer service both in the community, and with customers, providing prompt and courteous service.
• Make recommendations to the Store Manager and the Envoy In-Charge regarding changes, modifications, needed repairs, advertising, and sales promotions.
• Assist with the training of workers regarding all safety rules and regulations.
• Perform light maintenance duties.
• Supervise and inspire clerk-sorters to ensure maximum productivity in processing raw donations.
• Prioritize all donations quickly and accurately to ensure the best selling items will get on the sales floor ASAP.
• Implement the vision of the Store Manager for all warehouse related operations.
• Manage the store in the absence of the Thrift Store Manager and the Assistant Thrift Store Manager.
• Operate the bailer safely and meet quotas for “Rag Sales.”
• Deliver Bales of Lading and other receipts/delivery slips, etc. to Assistant Thrift Store Manager in a timely manner.
• Drive box truck to pick-up local donations and weekly salvage runs to Billings.
• Other Duties as Assigned

Benefits

• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire; sick time accrual is pro-rated for part-time hours.)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment; vacation accrual is pro-rated for part time hours.)
• Pension Plan (after one year of continuous service) with at least 21 hours worked per week.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED