Thrift Store Assistant Manager I (6152)

THE SALVATION ARMY•Tulsa, OK

1d•$14 - $14•Onsite

About The Position

Under the direct supervision of the Thrift Store Manager, this role helps plan, administer, monitor, and evaluate the day-to-day operations of a small Thrift Store with a limited staff. The position ensures compliance with established policies and procedures, processes, displays, and prices donated items to ensure a reasonable financial return on sales. The Assistant Manager assists customers in a polite and friendly manner, prepares attractive and orderly store displays, rotates and re-stocks merchandise for quick turnover, and ensures the accountability and security of all store items and funds. This role also monitors work and serves as a lead worker to volunteers, beneficiaries, and/or subordinate store personnel, and instructs community service workers with assigned duties and completing time sheets.

Requirements

High school diploma or GED
Two years of progressively responsible experience working in a retail store environment
At least one year of experience in a supervisory capacity
Valid State Driver's License
Ability to meet attendance requirements

Nice To Haves

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

Schedules donation pick-ups and ensures the accountability of all donated items, collected in compliance with established policies and procedures.
Assists customers with purchases by ringing up sales, collecting monies, counting change, preparing receipts, and packaging items. Prepares and balances the cash drawer, runs register print-outs, prepares and delivers bank deposits, and ensures the security and accountability of all cash register funds and sales records.
Assists customers by explaining store policy, responding to questions regarding pricing and purchasing, and ensuring a pleasant customer experience.
Assists customers donating items by directing them to the proper area, potentially assisting with hauling donations, and preparing and providing tax receipts.
Performs routine building maintenance, including minor plumbing and carpentry repairs, cleaning surroundings after repairs, and ensuring tools and surroundings are left neat and clean.
Maintains the neatness and orderliness of all tools, supplies, parts, and equipment.
Maintains inventory of supplies and equipment for store and warehouse operations.
Recruits and supervises volunteers working in the Thrift Store and warehouse.
Greets and interviews clients requesting assistance to determine eligibility based on program guidelines, records client information, and assists clients in completing applications for assistance.
Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients.
Provides clients with food from the pantry, receives and stocks pantry donations, and maintains an itemized account of pantry disbursements and inventory.
Locates and arranges temporary housing for eligible clients by contacting local lodges, shelters, motels, and churches.
Processes rent and utility financial assistance for eligible clients.
Assists eligible clients needing transportation assistance based on medical or relocation needs.
Serves as a liaison to other agencies to obtain/coordinate assistance on behalf of clients.
Prepares and files client records in a timely manner, ensuring accuracy and confidentiality.
Prepares and maintains statistical records on all services provided and compiles monthly statistical reports.
Administers and monitors the day-to-day operations of the Thrift Store.
Serves as lead worker to volunteers, beneficiaries, and/or subordinate store personnel, training and instructing them in proper methods and procedures.
Inspects work in progress and upon completion for accuracy and completeness.
Supervises and participates in the receiving, sorting, pricing, and distribution of donated items.
Plans, supervises, and participates in the layout and display of store merchandise, ensuring stock rotation and desired turnover.
Plans, organizes, and supervises the preparation of displays for special promotions or seasons.
Notifies warehouse personnel of low-stock items.
Places and arranges items in the store, checks displays for neatness and orderliness, rotates stock, and returns items to proper locations.
Prepares, processes, and maintains various sales records, tax forms, logs, and social service vouchers.
Prepares routine sales reports.
Maintains neatness and security of the cash register area and ensures adequate stock of forms and bags.
Answers the store telephone, assists customers with questions and information, and may schedule donation pick-ups.
Cleans display racks, shelves, floors, windows, and mirrors to maintain a clean and inviting store.
Opens and/or closes store doors in accordance with the store schedule.
Performs other related work as required.