Three Stacks Supervisor
About The Position
This role involves supervising and coordinating all Front of House (FOH) areas, adhering to Family Style Service. The supervisor will interact effectively and courteously with guests and employees, demonstrating resilience in challenging situations. A key responsibility is overseeing the performance of FOH restaurant staff on a shift basis to ensure exemplary guest satisfaction. The role also includes assisting and advising other departments, directing and performing training, reviewing staffing levels to control costs, and assisting management with sanitation and nutrition practices. During operating hours, the supervisor coordinates all FOH activities to ensure the best possible guest experience. Additionally, the supervisor will assist management with staff interviews, hiring, evaluations, coaching, and counseling, as well as maintaining costs through proper controls, inventory, and ordering. The role also requires completing all company-required training and performing other assigned duties.
Requirements
- Supervise and coordinate all FOH areas.
- Adhere to Family Style Service.
- Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions.
- Responsible for the supervision and performance of the FOH restaurant staff on a shift basis to ensure exemplary guest satisfaction.
- Assist and advise other departments and company personnel, as necessary, to assure the successful performance of the restaurant and the company overall.
- Direct or perform training, implementation and follow through of all training materials to ensure proper training of staff.
- Review staffing levels daily to maintain and control costs reflective of business levels to ensure maximum guest satisfaction.
- Assist manager with all sanitation and nutrition practices in restaurant to ensure outlet meets or exceeds said practices and requirements.
- During operating hours, coordinate all FOH activities including but not limited to greeting, seating of guests, dining room service, FOH interactions to achieve the best food and service experience for the guests.
- Assist management in staff interviews, hires, evaluations and coaching and counseling to develop employees and build a cohesive team in the restaurant that will provide superior service to our guests.
- Assist management in maintaining cost through proper controls, inventory control and ordering as set forth by standards and practices.
- Completes all company-required training within designated time frames.
- Performs other duties as assigned.
Responsibilities
- Supervise and coordinate all FOH areas.
- Adhere to Family Style Service.
- Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions.
- Responsible for the supervision and performance of the FOH restaurant staff on a shift basis to ensure exemplary guest satisfaction.
- Assist and advise other departments and company personnel, as necessary, to assure the successful performance of the restaurant and the company overall.
- Direct or perform training, implementation and follow through of all training materials to ensure proper training of staff.
- Review staffing levels daily to maintain and control costs reflective of business levels to ensure maximum guest satisfaction.
- Assist manager with all sanitation and nutrition practices in restaurant to ensure outlet meets or exceeds said practices and requirements.
- During operating hours, coordinate all FOH activities including but not limited to greeting, seating of guests, dining room service, FOH interactions to achieve the best food and service experience for the guests.
- Assist management in staff interviews, hires, evaluations and coaching and counseling to develop employees and build a cohesive team in the restaurant that will provide superior service to our guests.
- Assist management in maintaining cost through proper controls, inventory control and ordering as set forth by standards and practices.
- Completes all company-required training within designated time frames.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
