Threat Detection & Response Consultant

Infosys•Raleigh, NC

1d•Hybrid

About The Position

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below: * Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations * Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities * Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems * Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes * Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes * Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance * Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards * Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains * Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration * Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise Your contribution to the team: * A collaborative spirit and excellent communication skills. * Ability to handle complex incidents and implement resolutions * A knack for conducting IT infrastructure assessment and identifying key optimization opportunities * Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus * The ability to work with cross-functional teams

Requirements

Experience in Incident handling methodologies — NIST or equivalent framework awareness
Cyber incident lifecycle understanding — end-to-end awareness from detection to closure
Cyber Incident Management & Coordination Coordinate across SOC, Incident Response, and business teams.
Executive communication and reporting — translating technical events into leadership language
Experience in Regulatory and compliance reporting — experience with governance or oversight reporting obligations
Coordinating across IR teams, leadership, vendors, and legal/privacy
Experience in Documentation discipline — playbook maintenance, runbooks, structured record keeping
Experience in ITSM tooling — Jira or equivalent incident tracking and workflow platform
Use Jira for ITSM-based incident tracking. Maintain accurate incident records, status updates, and escalation trails throughout the incident lifecycle.
ITIL or ITSM process framework experience
FHFA or financial services regulatory reporting experience
TTX facilitation or planning experience
Familiarity with vulnerability management concepts
Insider threat program awareness
Experience with third-party risk or vendor incident management
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
Infosys is unable to provide immigration sponsorship for this role now or in the future.

Nice To Haves

Case management — Times or equivalent SOAR/workflow automation platform
Experience and Exposure to Cybersecurity knowledge
Participate in weekend on-call rotation. During high-severity or lengthy incidents, additional time beyond standard hours may be required. Compensatory time off is provided in return.

Responsibilities

Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise