Threat Detection & Response Consultant

Infosys•Raleigh, NC

1d•Hybrid

About The Position

In the assigned Job Role of Infrastructure Consultant 3, your Area Of Responsibility will be as below: * Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence * Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details * Create scalable, secure, and high-performing IT infrastructure solutions * Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation * Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates * Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks * Implement security measures and disaster recovery strategies including risk assessments * Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity * Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities * Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency Your contribution to the team: * A focus on innovation and adaptability for integrating new technologies * Proactive problem-solving to streamline complex requirements * Sector specific expertise for high quality project delivery * A strategic mindset to align technical solutions with business goals and market trends * Proficiency in deployment management, system optimization, and security compliance * Ability to lead cross-functional teams and drive automation and process improvement. * Strong communication and documentation skills to foster collaboration and knowledge sharing

Requirements

Experience in Incident handling methodologies — NIST or equivalent framework awareness
Cyber incident lifecycle understanding — end-to-end awareness from detection to closure
Cyber Incident Management & Coordination Coordinate across SOC, Incident Response, and business teams.
Executive communication and reporting — translating technical events into leadership language
Experience in Regulatory and compliance reporting — experience with governance or oversight reporting obligations
Stakeholder management — coordinating across IR teams, leadership, vendors, and legal/privacy
Experience in Documentation discipline — playbook maintenance, runbooks, structured record keeping
Experience in ITSM tooling — Jira or equivalent incident tracking and workflow platform
Use Jira for ITSM-based incident tracking. Maintain accurate incident records, status updates, and escalation trails throughout the incident lifecycle.
ITIL or ITSM process framework experience
FHFA or financial services regulatory reporting experience
TTX facilitation or planning experience
Familiarity with vulnerability management concepts
Insider threat program awareness
Experience with third-party risk or vendor incident management
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.

Nice To Haves

Case management — Times or equivalent SOAR/workflow automation platform
Experience and Exposure to Cybersecurity knowledge
Participate in weekend on-call rotation. During high-severity or lengthy incidents, additional time beyond standard hours may be required. Compensatory time off is provided in return.

Responsibilities

Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence
Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details
Create scalable, secure, and high-performing IT infrastructure solutions
Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation
Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates
Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks
Implement security measures and disaster recovery strategies including risk assessments
Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity
Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities
Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency