Threat Assessment Investigator

AAA • Costa Mesa, CA

2d • $69,300 - $92,600

About The Position

The Security Intelligence Specialist at Auto Club Enterprises (ACE) conducts threat assessments and investigations, performs behavior profiling, uses investigative tools, and recommends threat mitigation measures. The role also assists with analyzing and preparing intelligence briefings about risks that could affect operations, helping maintain a safe environment for employees and members.

The position triages security concerns, investigates potential crimes and threats in accordance with SB553, writes reports, and manages a caseload. It conducts independent investigations in collaboration with Human Resources and Legal teams, supports emergency response and incident coordination, and provides expertise to the Workplace Violence Committee. The role also contributes to security awareness training, corporate travel and event monitoring, investigations into security-related incidents, and the refinement of analytic tools, metrics, and country risk analysis.

The starting pay range is $69,300.00–$92,600.00. Full-time employees are eligible to participate in an incentive program based on organization, team, and personal performance. Auto Club Enterprises is part of the national AAA federation and has nearly 17,000 employees across 24 states.

Requirements

• Bachelor’s degree in political science, Criminal Justice, Intelligence, International Relations, Emergency Management, or a related discipline.
• Minimum three years of work experience in a security intelligence capacity.
• Experience in security investigations and case management.
• Ability to work under pressure and meet tight deadlines.
• Creative, strategic thinker dedicated to quality service.
• Familiarity with SB553 (Workplace Violence).
• Strong emergency response and decision-making skills.
• Exceptional proofreading and editing skills with attention to detail.
• Familiarity with Behavioral Threat Assessment principles.
• Ability to set priorities, take initiative, and exercise sound independent judgment.
• Strong interview and interrogation skills and experience.
• Proficiency in collecting and analyzing information.
• Excellent multitasking skills and ability to maintain confidentiality during sensitive investigations.
• Strong briefing and communication skills.

Nice To Haves

• Previous experience in law enforcement.

Responsibilities

• Triage security concerns generated by employees and members, investigate potential crimes or threats in accordance with SB553, write reports, and maintain a caseload.
• Conduct independent investigations and collaborate with Human Resources and Legal teams.
• Rapidly assess conditions and situations using available information, make appropriate notifications, follow incident response workflows, activate and coordinate emergency response procedures, and monitor events through resolution.
• Work with the Workplace Violence Committee, providing threat assessment and behavior analysis expertise.
• Assist in conducting security threat awareness training across the enterprise.
• Monitor domestic and international corporate travel and account for travelers during crisis events.
• Monitor company events, focusing on factors that affect executive and employee safety.
• Refine analytic tools to align with department and business interests, gather and define security metrics, stay current on events, and provide input on country risk analysis.
• Assist with security-related incident investigations by gathering case information, conducting background checks, reviewing open-source and social media information, evaluating camera footage, and documenting case-related data.

Benefits

• Medical, dental, and vision coverage.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.
• Incentive program eligibility for full-time positions, based on organization, team, and personal performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level