Threat Analyst, NAM

BioCatchNew York, NY
Remote

About The Position

BioCatch is seeking an exceptional customer-facing Threat Analyst to help prospects and customers optimize their value within BioCatch solutions. This consultancy role requires a blend of advanced analytics, fraud detection/prevention strategy expertise, and communication skills, capable of engaging with C-level executives to operational fraud investigators. The ideal candidate is a motivated self-starter who can work autonomously and quickly ramp up, becoming a key individual in the global fight against digital fraud, supported by a global network of Threat Analysts.

Requirements

  • 3+ Years of experience as a Threat Analyst/Data Analyst
  • A bachelors / graduate degree in Computer Science/Mathematics/Statistics/related field
  • Experience with financial institutions’ fraud departments and/or fraud monitoring tools
  • Experience working within cross-functional teams
  • Experience with SQL to an intermediate/advanced level
  • Understanding of statistical modeling techniques
  • Strong presentation skills with a proven record of presenting to a range of audience types
  • Great business and customer relationships
  • Good communications and teamwork
  • Self and quick learner
  • Professional attitude

Nice To Haves

  • Experience with Python and/or R (advantage)

Responsibilities

  • Maintain strong relationships with fellow fraud fighters within the BioCatch customer base to support and enable them to get maximum value out of the BioCatch solutions.
  • Provide subject matter expertise (SME) support to our customers to drive the use of BioCatch in achieving their strategic plans.
  • Work with customers and BioCatch Data Science to continually strive for high fraud detection rates, whilst maintaining low levels of friction for genuine customers.
  • Use a data-driven approach to prove the value of BioCatch against success criteria for proof of value and pilot projects.
  • Educate potential and new customers on BioCatch and Behavioural Biometrics specifically for targeting their key problems and use cases.
  • Work tactically with customers to deploy rules for acute fraud attacks.
  • Continually focus on leading customers towards best practices.
  • Be a voice of the customer to internal BioCatch functions to drive our own product strategy and delivery.
  • Support BioCatch Data Science in researching new and emerging threats across our main use cases including Account Takeover, Account Opening, Remote Access Scams, Social Engineering Scams and Mule detection.
  • Deliver reporting and insights on fraud detection performance.
  • Share interesting stories and learnings from the field with our Sales Enablement function and strive to be a thought leader in the fraud space.
  • Provide SME support to the BioCatch Sales functions to enable them in new customer acquisitions.

Benefits

  • Flexible paid time off policy
  • Sick, Maternity/ Paternity, and other paid leaves
  • 401(k) plan with up to 4% company match
  • Healthcare programs tailored to your needs
  • Life insurance
  • Wellness programs, EAP, and personalized health advocacy
  • Fully remote and shared space work options across the US
  • Monthly reimbursements for home internet and cell phone
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