Third-Party Resiliency Testing Coordinator

Bank of America•Kennesaw, GA

2d•Onsite

About The Position

This role directly supports Third Party operational resiliency planning and testing process and across all Global Technology. Resiliency Planning and Testing compliance is reported to Regulators on a quarterly cadence and reviewed in detail during exams. Without this role testing coordination, execution, Post test activities, and testing compliance will be impacted. The Third-Party Resiliency Testing Coordinator is responsible for supporting the Business Continuity Program's (BCP) application resiliency testing requirements. This role will support Third Party testing deliverables across Global Technology. The role will work closely with Enterprise Third Party and Vendor Management teams and is responsible for all Technical Recovery Testing: to include Vendor Application Resiliency Certification (VARC), Vendor Integrated Resiliency Testing (VIRT) and Vendor Data Restore Testing. Individual provides technical consulting and coordination of corporate vendor information security and business continuity testing services to internal clients. Demonstrates a high level of technical proficiency necessary to recommend and implement required solutions and/or execute processes that protect the bank's assets. Participates or leads technical business continuity and vendor initiatives to support ongoing process activities (information security/business continuity vendor assessments, mainframe and/or midrange application and technical infrastructure recovery testing, internal and external vendor testing, event management and progress reporting/measurement). May provide technology based business continuity, information security or vendor subject matter consulting support in audit and regulatory matters as needed. Must be able to work under close or minimal supervision with guidance from manager or team lead as necessary.

Requirements

3+ years experience with business continuity and Disaster Recovery testing and compliance risk processes
Strong experience with vendor management
Strong in Microsoft Office suite skills, particularly with Excel – ability to code - and PowerPoint; able to put together reports/decks, SharePoint, Access, and Visio
Ability to learn quickly, including learning systems, and produce results
Ability to lead projects to completion with minimal management oversight
Experience in coordinating with different stakeholders to drive Business continuity and Disaster Recovery drills

Nice To Haves

Bachelors Degree
JIRA Experience
Continuity Planning Tool (CPT) Experience
Prior experience with Business Continuity processes and tools is desirable
Preferred process improvement and Operational Excellence exposure
Creativity – able to look at a problem from a new perspective and to develop new ideas and solutions
Ability to understand new technologies, intellectually curious.
Commitment to challenging the status quo and promoting positive change
Experience working in a global environment

Responsibilities

Drive Annual effort to improve recoverability and resiliency through Third Party resiliency testing program
Track applications ability to perform testing while ensuring Vendor recovery strategies meet BofA's standards
Track compliance and remediation strategies for any applications that are out of compliance and provide commentary for late or failed tests
Communicates, influences, and negotiates both vertically and horizontally to leverage necessary resources to complete deliverables on time
Accountable for weekly notification and escalation processes supporting upcoming and past due work
Handles ad-hoc requests to direct internal customers to procedures, requirements, and reporting
Support technology teams in firm-wide risk programs (i.e., delivering requested artefacts, verify completeness / accuracy)
Coordinate with Technology Management in monitoring the execution, collection, and completion of Testing activities
Partner with Technology Management in the execution of quality assurance programs – ensure completeness of testing