Third-Party Carrier Coordinator

Certarus•Calgary, AB

12h•Hybrid

About The Position

Certarus partners with several third-party transportation carriers performing transportation services for Certarus across Canada and the USA. The position of Third-Party Carrier Coordinator will be responsible for coordinating and supporting functions related to the sourcing of third-party carriers as well as ongoing support management of these carriers. The successful candidate should be one that is confident interacting with all levels, developing trusted relationships and working in a fast-paced environment. This position reports directly to the Third-Party Carrier Manager and is based out of the Calgary corporate office.

Requirements

Post-secondary education in Business Administration, or equivalent.
Minimum 3 years’ experience in a transportation function.
High attention to detail and highly organized.
Ability to travel across Canada and the United States.
Safety-focused with a strong knowledge of truck transportation safety and compliance.
Passionate about building and maintaining relationships with key business partners.
Proficient with a variety of computer applications including Microsoft Office suite.
Self-motivated and able to work without immediate day-to-day supervision.

Nice To Haves

Previous experience in a transportation/logistics, procurement, vendor management, or contracts management considered an asset.

Responsibilities

Organize and execute daily operations of the Third-Party Carrier Management program.
Support the Lead in overseeing carrier fulfillment of program expectations and service standards.
Serve as a primary operational contact for third-party carriers and drivers, addressing day-to-day questions and issues.
Conduct third-party carrier prequalification to assess alignment with Certarus core values, safety expectations, and operational needs.
Execute third-party driver onboarding and track completion of all required actions and documentation.
Assist in sourcing suitable third-party carriers across Canada and the United States through research and initial outreach.
Support the Lead and Manager with incident investigations and implementation of corrective actions.
Assist in designing and rolling out third-party carrier programs, procedures, and process improvements.
Participate in Operations and HSE meetings with carriers and drivers to support alignment and communication.
Build and maintain strong carrier relationships through regular, open communication.
Conduct periodic site visits to observe operations and support audits of carrier drivers and facilities.
Collaborate with Accounts Payable and carrier billing teams to resolve invoicing issues and support timely payments.
Support the Lead by collecting, compiling, and reporting third-party carrier performance metrics.
Coordinate LTL/FTL equipment and material moves prior to hand off to Logistics.
Prepare documents, spreadsheets, presentations, and other administrative materials as needed.
Perform basic compliance checks on carrier documentation (licenses, permits, etc.) to support regulatory adherence.
Use transportation management systems (TMS/FSM) to track daily activity and maintain accurate records.
Escalate unresolved carrier or operational issues to the Lead for further action.
Contribute to special projects and assigned initiatives as required.