Think Family Recovery Coordinator

Change Grow Live

15h•Hybrid

About The Position

Change Grow Live Norfolk is a charity dedicated to helping service users change the direction of their lives, grow as individuals, and live life to its full potential. They are seeking a Think Family Worker with the skills and experience to assess and engage with service users, ensuring they receive the right intervention at the right time. This role supports the Norwich team in identifying service users with complex safeguarding and family involvement, including those who are pregnant, to access support through family services, groups, and one-to-one sessions. The position involves creating tailored care plans for this cohort. The role requires flexibility, curiosity, and good listening skills, as no two days are the same. Home visits are a requirement, making a driving license essential.

Requirements

Have a strong understanding of substance misuse issues and experience of working within a similar field.
Experience of working with service users who have multiple risk factors e.g. domestic violence, anti-social behaviour, unemployed, poor / unsuitable housing, pregnancy related harm and hard reduction experience.
Experience of working in close partnership with key stakeholders including Children and Adult social services and safeguarding boards.
Proactive and able to work on own initiative with excellent time management and prioritising skills.
Have a good working knowledge of mental health interventions, services, and good practice.
Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
Ability to manage change successfully in a way that prioritises the needs of service users.
Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.
Experience of undertaking comprehensive assessments, care- planning, case management and reviews.
Sound working knowledge of Child Protection procedures.
Essential to have a driving licence.
Applicants must already have the right to work in the UK at the time of application.
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Responsibilities

Working with service users and their families to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination.
Manage a caseload of individuals with complex safeguarding needs, who are pregnant and/or have children social care involvement.
Ensure that appropriate safeguarding practice is always followed, working in partnership with statutory agencies where appropriate.
Provide assessment, psychosocial interventions, integrated care planning and after care support, including transfer of care.
Provide service user advocacy to support engagement from and access to partnership services.
To support the development of strong relations with partner agencies, ensuring robust referral protocols and care pathways for the effective identification, referral and support for those requiring ‘hidden harm’ interventions from the service.
To represent the service at partnership meetings such as MARAC meetings, child in need and child protection meetings.

Benefits

25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
Contributory pension scheme
Several benefits incl. discounts for shopping, cinema, holidays, etc.
A friendly and supportive team
Training, career development & progression opportunities
Generous refer a friend scheme

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