Therapy Technician- East Village 14th St

Spear Physical and Occupational Therapy•New York, NY

2d•Onsite

About The Position

SPEAR Physical and Occupational Therapy is hiring a Therapy Technician for its East Village 14th Street location. The technician supports physical and occupational therapy care by preparing treatment areas, gathering equipment and materials, assisting patients, and performing procedures under the direct supervision of a Physical or Occupational Therapist. The role combines patient-care support with a high standard of clinical excellence and five-star customer service. Technicians help create a welcoming, clean, and organized environment for patients. They greet patients, guide them through prescribed exercises under a treating Physical Therapist’s direct supervision, and maintain treatment equipment and supplies. SPEAR values empathy, collaboration, accountability, and teamwork, and offers mentorship and leadership-development opportunities.

Requirements

Previous customer service experience.
Strong communication skills and the ability to multitask.
Attention to detail and willingness to grow.
Collaborative, team-oriented attitude and empathy toward patients and colleagues.
Ability to perform the physical demands of the role, including routinely lifting 5–35 pounds, carrying 5–10 pounds for 40–50 feet, pushing loads of 5–150 pounds on casters, runners, or pulleys, and sustaining a grip on 40–50 pounds for 1–2 minutes.

Nice To Haves

Athletic experience.
Passion for physical and occupational therapy.
Proactive, collaborative approach and dedication to clinical excellence and patient support.

Responsibilities

Prepare treatment areas and gather the equipment and materials needed for patient care.
Greet patients entering and leaving the office and provide a high standard of customer service.
Follow the company’s SPEAR-IT values: Service, Passion, Empathy, Accountability, Respect, Integrity, and Teamwork.
Listen to and guide patients through exercises according to the Physical Therapist’s exercise prescription, under the treating therapist’s direct supervision.
Maintain a clean and organized environment, including handling laundry, supplying linens, and cleaning hydrocollators, cold-pack machines, and other equipment as needed.
Assist with patient care and perform procedures under the direct supervision of a Physical or Occupational Therapist.
Carry out other duties as assigned.

Benefits

Paid training.
Mentorship and leadership development, including the SPEAR Future Leaders Program.
Medical, dental, and vision benefits.
401(k) with employer Safe Harbor match.
Commuter benefits and Commuter FSA Plan.
Paid time off, floating holidays, and company holidays.
Mental health benefits or support.
One Medical paid membership.
Discounted gym memberships, including Blink and Crunch Fitness.
Discounted entertainment, travel, fitness, and insurance plans.
Employee discounts for special events, Broadway shows, movies, hotels, and theme parks.
Company events, including an annual summer picnic and holiday awards celebration.