Therapy Technician/Patient Care Coordinator

The SpOT ClinicGulf Shores, AL
$15 - $17Onsite

About The Position

The SpOT Clinic is seeking a dependable, compassionate team member for a full-time role at their Gulf Shores clinic. This position will primarily function as a Therapy Technician, assisting licensed therapists during pediatric therapy sessions, preparing treatment areas, and supporting children during activities. Additionally, the role includes training as a Patient Care Coordinator to provide front desk coverage, including greeting patients, managing check-ins/check-outs, answering phones, scheduling appointments, and collecting payments. The position also involves maintaining a clean, safe, and child-friendly clinic environment through daily and weekly cleaning duties.

Requirements

  • High school diploma or GED required
  • Genuine interest in working with children and families
  • Strong interpersonal and communication skills
  • Organized, dependable, and team-oriented
  • Comfortable multitasking in a fast-paced environment
  • Ability to work independently and follow established procedures
  • Basic computer proficiency

Nice To Haves

  • Experience in a medical office, therapy setting, childcare, or customer service role is a plus, but not required

Responsibilities

  • Assist licensed therapists during pediatric therapy sessions
  • Prepare treatment areas and therapy materials
  • Escort and support patients and families throughout visits
  • Encourage and assist children during therapy activities
  • Support therapists with activities, paperwork, copies, and clinic needs
  • Greet patients and families with warmth and professionalism
  • Assist with patient check-in and check-out
  • Answer and direct phone calls
  • Schedule and coordinate appointments as needed
  • Collect co-pays and patient balances
  • Support smooth, organized daily clinic operations
  • Maintain a clean, safe, and child-friendly environment
  • Complete daily and weekly cleaning duties, including therapy rooms, gym areas, lobby, bathrooms, and common spaces

Benefits

  • Partially company-paid medical insurance (BCBS)
  • Supplemental insurance options (dental, vision, accident, life, disability, critical illness)
  • Flexible Spending Account (FSA)
  • 401(k) with employer match
  • Paid Time Off (PTO) and Unpaid Time Off (UTO)
  • Up to 64 paid holiday hours annually
  • Holiday closure between Christmas and New Year’s
  • Uniform allowance
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