Therapy Team Lead, Arizona, Remote

Ascend Healthcare•Arizona, United States, AZ

12d•$88,000 - $96,000•Remote

About The Position

Ascend Healthcare provides integrated psychiatric and behavioral health services, partnering with health centers to build sustainable programs and support patient care. The Therapy Team Lead provides direct patient care while managing an assigned team of Therapists at a designated community health center (CHC) site. The role serves as the first point of contact for clinical and operational issues and monitors team performance, including schedule utilization, encounter completion, and documentation timeliness. The Team Lead collaborates with cross-functional leadership to align team performance with organizational goals and supports provider onboarding, engagement, and workflow optimization. The position balances clinical care with leadership and operational responsibilities. The stated allocation is 80% to 85% direct patient care and 15% to 20% administrative work, subject to change as company needs evolve. The role is fully remote but may require in-person attendance as company needs arise, and may include projects or operational work in other service lines. Ascend describes its work environment as collaborative and patient-first, with work-from-home opportunities and career growth and professional development training. The company uses a “no wrong door” treatment model intended to make care accessible to patients referred for services.

Requirements

Active and unrestricted independent license (LCSW, LPC, or LMFT) in the state of primary residence and the state where therapy services are rendered.
At least 3 years of clinical experience in behavioral health.
Board-certified to provide clinical supervision.
Prior leadership experience.

Nice To Haves

Prior policy and procedure development experience.

Responsibilities

Provide direct patient care within the Ascend model while maintaining a clinical schedule balanced with administrative duties.
Oversee assigned Therapy direct reports by monitoring productivity, documentation timeliness, and schedule utilization; act as the first point of escalation for operational efficiencies.
Support onboarding and integration of new Therapists.
Provide proactive coaching, conduct bi-annual performance evaluations, and assist with professional development opportunities.
Address routine clinical questions when appropriate and ensure providers follow supervision and CEED guidance channels.
Participate in training, orientation, and quality assurance initiatives, including chart reviews, to ensure documentation accuracy and regulatory compliance.
Contribute to policy and procedure development and compliance initiatives, and support timely resolution of patient complaints.
Coordinate with Clinical Operations, CEED, Clinical Supervisors, and Therapy leadership to optimize interdisciplinary workflows and training programs.
Perform additional leadership and operational responsibilities as assigned.