Therapy Scheduling Coordinator

ORA Orthopedics • Bettendorf, IA

2d • Hybrid

About The Position

In this role, you will schedule patients for physical and orthopedic occupational therapy. The responsibilities for this position include providing patients with information about ORA Physical Therapy services, physical therapists, and what to expect from their physical therapy treatments. You will handle tasks such as tracking and managing inbound and outbound therapy orders, managing the therapy scheduling queue, and completing pending insurance verifications. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a Therapy Scheduling Coordinator, you will provide high-level patient care by coordinating and scheduling physical therapy appointments in a friendly and efficient manner.

Requirements

• High school diploma or equivalent.
• Familiarity with electronic medical record (EMR) systems.
• Familiarity with medical terminology.
• Excellent interpersonal, oral, and written communication skills.
• Ability to work in a collaborative team environment.
• Requires travel to various ORA Physical Therapy clinic locations.

Nice To Haves

• Customer service experience in a medical office or therapy clinic.
• Appointment scheduling experience in a medical office or therapy clinic.

Responsibilities

• Schedule patients for physical and orthopedic occupational therapy.
• Provide patients with information about ORA Physical Therapy services, physical therapists, and what to expect from their physical therapy treatments.
• Track and manage inbound and outbound therapy orders.
• Manage the therapy scheduling queue.
• Complete pending insurance verifications.
• Provide high-level patient care by coordinating and scheduling physical therapy appointments in a friendly and efficient manner.
• Maintain patient confidentiality and comply with all HIPAA rules and regulations.

Benefits

• More information about the benefits offered as part of our employment package with ORA Orthopedics is available here: https://flimp.live/ORAOrthopedicsBenefitSummary . Please note that some benefits are dependent upon the position and employment status held.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED