Therapy Scheduler Team Lead
About The Position
The Orthopaedic Center is looking for a highly motivated Therapy Scheduler Team Lead. This opening is a full-time position averaging 40 hours per week. The Therapy Scheduler Team Lead will be responsible for training new employees across TOC Therapy clinics throughout North Alabama, while also serving as a floater scheduler when training is not the primary priority. Provide comprehensive training on patient registration and demographic entry, in-person and telephone scheduling, scanning and uploading registration documentation into electronic medical records (EMRs), verifying insurance eligibility, operating applicable systems, collecting payments, maintaining petty cash drawers, and preparing bank deposits. This role requires the ability to work effectively under pressure, maintain a friendly and professional demeanor, demonstrate flexibility and open availability, and reliably travel between TOC Therapy clinic locations.
Requirements
- HS/GED
- Customer Service Representative experience required
- Ability to work under pressure, multitask and meet deadlines
- Outstanding organizational, time management and writing skills
- Ability to speak clearly and concisely
- Knowledge of data entry and Excel
- Independent, self-starting and highly motivated
- Proven positive, "teamwork" attitude in work history
Nice To Haves
- Flexibility and open availability
- Reliably travel between TOC Therapy clinic locations
Responsibilities
- Training new employees across TOC Therapy clinics throughout North Alabama
- Serving as a floater scheduler when training is not the primary priority
- Providing comprehensive training on patient registration and demographic entry
- Providing comprehensive training on in-person and telephone scheduling
- Providing comprehensive training on scanning and uploading registration documentation into electronic medical records (EMRs)
- Providing comprehensive training on verifying insurance eligibility
- Providing comprehensive training on operating applicable systems
- Providing comprehensive training on collecting payments
- Providing comprehensive training on maintaining petty cash drawers
- Providing comprehensive training on preparing bank deposits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
