Therapy Program Manager Senior Living

Reliant Rehabilitation•Chula Vista, CA

6d•$47 - $53•Onsite

About The Position

The Therapy Program Manager (TPM) – Senior Living manages and supervises the rehabilitation department in an Assisted Living, Independent Living, and Memory Care setting. The role is responsible for meeting resident needs, fiscal requirements, and applicable federal and state regulations, and for achieving resident-care, team-member relations, customer-service, and financial objectives through leadership and effective non-clinical management of staff, customers, and referral sources. The position may be filled by a Program Manager who is a Physical Therapist Assistant (PTA). The TPM oversees the administrative and operational aspects of therapy, wellness, and fitness services in collaboration with the supervising Physical Therapist and Regional Director of Operations. The role supports quality services, effective coordination with community leadership and other services, compliant documentation and billing workflows, and department goals and budget performance. Clinical supervision, clinical performance evaluation, resident-care oversight, and clinical determinations remain with the licensed supervising therapist or appropriate discipline lead as required by California law. The position requires a current, active Physical Therapist Assistant license, or a degree in therapy from an accredited school as stated in the education requirements. A PTA must follow the California Physical Therapy Practice Act and may not independently supervise Physical Therapists, establish plans of care, perform evaluations or screens, or make clinical judgments reserved for licensed Physical Therapists. The role involves working varying hours and shifts, including weekends and holidays, attending required meetings and training, and performing other assigned duties.

Requirements

Hold a current and active Physical Therapist Assistant license, as specified in the certificates and licenses section.
Possess a degree in therapy from an accredited school, or have two years of experience as a Physical Therapist Assistant.
Have thorough knowledge of Medicare and third-party billing.
Have thorough knowledge of state practice acts.
Have strong verbal and written communication skills.
Ability to build strong relationships with a diverse population.
Ability to read, write, speak, and comprehend English, including instructions, correspondence, memos, and reports.
Ability to work in a fast-paced, productive work environment.
Ability to make independent decisions and solve problems as appropriate.
Ability to effectively manage and motivate a team.
Proficient knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Basic internet navigation skills.
Comply with the California Physical Therapy Practice Act; a PTA may not independently supervise Physical Therapists, establish plans of care, perform evaluations or screens, or make clinical judgments reserved for licensed Physical Therapists.
Follow infection-control and environmental-safety procedures and use appropriate lifting techniques; the posting states the role must be capable of lifting fifty (30) pounds of dead weight alone.
Be able to work varying hours and shifts, including weekends and holidays.

Nice To Haves

One year of management experience is preferred.

Responsibilities

Oversee the administrative and operational aspects of therapy, wellness, and fitness services in collaboration with the supervising Physical Therapist and Regional Director of Operations.
Advocate for therapy, wellness, and fitness services to drive meaningful and measurable community outcomes.
Assign resident scheduling and other responsibilities to staff and assist with scheduling as needed.
Manage, orient, train, and counsel department team members from an administrative and performance standpoint.
Ensure compliance with Reliant Rehabilitation and community-specific policies and procedures.
Ensure documentation is complete, timely, concise, accurate, compliant with governmental and third-party payor requirements, and clearly reflects resident status, skilled intervention, and outcomes; clinical accuracy and appropriateness are overseen by the supervising therapist of record.
Coordinate department functions constructively with other services to promote team rapport and effectiveness.
Communicate department programs, goals, objectives, risks, and successes to the community leadership team.
Communicate information about Reliant Rehabilitation therapy services to the public, including medical personnel within the community.
Participate administratively and collaboratively in utilization review, quality assurance, and care coordination; licensed therapists authorized under California law make final clinical determinations.
Manage revenue and expense controls to meet budget requirements.
Set department goals and objectives and implement strategies and activities to achieve them.
Ensure timely and accurate billing processes and workflow; evaluating licensed therapists retain responsibility for clinical justification and medical-necessity determinations.
Develop clinical expertise and professional and management skills through interaction with colleagues, self-study, and continuing education.
Maintain a valid state license where appropriate and awareness of issues in rehabilitation and senior living.
Understand relevant payment models, billing and treatment guidelines, and clinically appropriate delivery methods, while supporting quality care and reasonable goals and outcomes within those guidelines.
Follow infection-control procedures and environmental-safety protocols, using appropriate biomechanical lifting techniques.
Conduct oneself ethically, legally, and responsibly, and comply with the Employee Handbook and Code of Business Conduct.
Work varying hours and shifts, including weekends and holidays; attend mandatory meetings, training, and delegated assignments.
Comply with the position description for the discipline of the current license and perform other assigned duties.
Supervise community staff, including training, coaching, resolving issues, maintaining personnel records, and assisting with discipline.