Therapy Development Representative - Los Angeles, CA

Inspire Medical Systems Inc.•Los Angeles, CA

About The Position

The Therapy Development Representative drives awareness of Inspire therapy by educating healthcare providers in the community, with the goal of growing the patient pipeline and conversion to therapy. The role reports to the Regional Manager and works with Territory Managers to support pipeline growth and business initiatives. It focuses on referral development, physician engagement, community education, market assessment, and tracking customer interactions in CRM. The representative may also provide clinical coverage when needed and develop knowledge of the implant, patient pathways, therapy delivery, clinical outcomes, and related compliance requirements.

Requirements

  • Bachelor’s degree and at least 2 years of pharmaceutical, healthcare, or medical device sales experience.
  • In lieu of a bachelor’s degree: at least 4 years of sales experience in the pharmaceutical, healthcare, or medical device industry, or 2 years of experience working directly with Inspire Medical Systems therapy in a clinical setting.
  • Ability to travel within the territory or region, including overnight travel, as needed.
  • Valid driver’s license, proof of insurance, and/or reliable transportation to travel to hospitals, clinics, and customer sites.
  • Ability to lift and move materials or equipment weighing up to 40 pounds and perform routine physical activities such as standing, sitting, bending, and reaching, with or without reasonable accommodation.

Nice To Haves

  • Referral-development or market-development experience.
  • Territory-support or account-management experience.
  • Clinical experience supporting healthcare providers.
  • Excellent communication, negotiation, and relationship-building skills.
  • Demonstrated presentation skills.
  • Business acumen.
  • Proficiency in Microsoft Office Suite and CRM tools.
  • Demonstrated willingness to relocate for advancement opportunities.

Responsibilities

  • Plan and execute weekly customer-targeting sequences.
  • Educate primary care, internal medicine, cardiology, and other providers who treat or manage patients with obstructive sleep apnea.
  • Execute referral-channel growth initiatives to increase patient identification and therapy adoption.
  • Support monthly community education programs and awareness events.
  • Partner with Territory Managers to expand physician engagement and practice growth opportunities, including local peer-to-peer events.
  • Assess the market to identify growth opportunities and referral gaps.
  • Support Territory Managers in growing territory pipelines and increasing pipeline conversion.
  • Communicate weekly with the aligned Territory Manager.
  • Log customer engagements and create new physician profiles in CRM.
  • Help move customers from unaware to advocacy belief.
  • Provide clinical coverage as needed, secondary to referral-development responsibilities.
  • Develop an understanding of implant procedures, patient pathways, and therapy-delivery processes.
  • Maintain compliance with quality-system requirements and field-reporting obligations.
  • Understand and explain clinical and outcomes data to the referral community.
  • Complete training for therapy activation and implant procedures when directed by the Area Vice President and Regional Manager.

Benefits

  • Multiple health insurance plan options.
  • Employer contributions to a Health Savings Account.
  • Dental, vision, life, and disability benefits.
  • 401(k) plan with employer match.
  • Identity protection.
  • Flexible time off.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Opportunity to participate in company ownership through equity awards and the Employee Stock Purchase Program.
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