Therapy Aide

Big Stone TherapiesOwatonna, MN
Onsite

About The Position

Big Stone Therapies is currently seeking a part-time Therapy Aide to join our team at our rehabilitative therapy clinic in Owatonna, MN at 123 W Broadway St. This position is scheduled for 15 hours per week, 3:00pm - 6:00pm.

Requirements

  • Must be able to adhere to strict confidentiality
  • General knowledge of MS Office products including Word, PowerPoint, Outlook, and Excel.
  • Comfort in utilizing Outlook internet/e-mail.
  • Must be able to pass a background check
  • Nonsupervisory: care of equipment, machines, supplies; prevention of unnecessary expense, waste, loss of time and damage to equipment; and order and cleanliness of the department/facility
  • Must know the general principles and laws relative to medical administration; department/company policies, procedures, and regulations; layout of the department/building; be aware of inter- and intradepartmental/company communications
  • Strong computer skills to include proficiency in Microsoft Office products, the Internet, and the ability to learn new systems.
  • Excellent verbal and written communication skills to interact with patients and co-workers in a professional manner.
  • Excellent phone etiquette and in-person customer service abilities.
  • Able to adapt and thrive in a changing and fast paced environment.

Nice To Haves

  • Strong preference for a high school diploma or equivalent but not required.
  • Prefer prior experience in a medical office setting or other customer service-related field

Responsibilities

  • Scheduling/Aide: Maintain clinic supplies, Prepare and sanitize treatment spaces and equipment, Maintain treatment spaces and waiting area, Contact and schedule equipment maintenance, Assist with patient transport
  • Customer Service: Demonstrate excellent customer service in all interactions with patients, visitors, referral sources, co-workers, and all other parties, Courteously receive and respond to incoming telephone calls and emails, Maintain confidentiality and security of Protected Health Information
  • Other: Distribute mail, Scan, fax, and print documents, Maintain patient charts, Opening and closing duties, Attend meetings as required, Other clinic duties as assigned
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