Therapist Supervisor

Phoenix Group Home, LLC•Dayton, OH

21d

About The Position

SUMMARY: Under the guidance of the Operations Team and Clinical Lead, the Therapist Supervisor oversees the Mental Health Therapists at Path Behavioral Healthcare. This role includes managing work schedules, assigning clients based on various factors, and ensuring the delivery of appropriate care and services. The Therapist Supervisor is responsible for orienting new therapists and providing necessary ongoing training as well as performance evaluations. This position requires an unrestricted license to provide direct clinical services within their scope of practice, offering timely support to clients in need. The role involves various other duties as assigned to ensure operations run smoothly.

Requirements

Education: Master of Social Work, Marriage Family Therapist or Clinical Counseling from an accredited university.
Licensure: LICSW, LPCC, IMFT, LISW, or LISW-S
Experience: Minimum of 2 years operations/management experience Thorough knowledge of billing and coding guidelines
Physical Effort: This position requires the ability to work under stressful conditions and to work irregular hours. Requires sitting for extended periods of time, viewing computer monitors, and keyboarding.
Communication Skills: must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.
Interpersonal Skills: The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.
Essential Technical/Motor Skills: Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background: The candidate must pass all federal and state background checks, and their educational and work history will be confirmed in compliance with company policies.

Responsibilities

Direct Supervision of Outpatient Behavioral Health Therapists for Medicaid and State License needs and clinical needs
Ensure quality of notes and other documentation to adhere to compliance policies and standards
Supervision of services provided; pre-audit of billing charges and notes submitted. Responsible for maintenance and audit of client files
Review client files, case notes and client progress
Supervise and coordinate services; participate in creation of staffing schedules with Regional Leadership, create and implement processes with Regional Leadership and Operations, arrange resources, and coordinate care
Assist therapists in identifying appropriate care for clients. Apply therapies, services, evaluations, and treatment objectives developed by the Therapists for coordination with Case Managers, and treatment team
Serve as an advocate for therapist and clients, providing support and identifying additional opportunities to assist both parties. Intervene in crisis situations
In collaboration with CCO and QA Manager, develop, design, implement, and execute a quality improvement program, training all Therapists at orientation and in an as needed and ongoing basis.
Meeting monthly and as needed, one-on-one with each therapist to discuss client services provided, employee concerns, provide training and support and identify opportunities for the professional growth of each team member
Serve as an active member of the hiring team; identify staffing needs and participate in interviews in collaboration with human resources
Willingly serves in a professional and collaborative capacity with all other employees of Path Behavioral Healthcare
Fully understands and complies with all organizational processes and policies
Collaborates with all colleagues and coworkers to communicate with transparency and drive implementation of the organization’s goals, objectives, and processes
Maintains an organized practice and schedule
Is at work on time and ready to work, and leaves work at the completion of client care responsibilities
Maintain strict compliance with HIPAA guidelines and confidentiality agreements
Maintains a demeanor of positive professionalism
Provide direct clinical services to individuals and families within your professional scope of practice as necessary to deliver timely care to clients in need, as needed and with their assigned caseload
Maintain and update clinical schedule
Completes all client documentation correctly and in a timely fashion per organizational standards
Maintains an active, unrestricted Ohio license to provide clinical counseling services
Attends all continuing education opportunities necessary per the requirements of your licensing body
Promptly review and acknowledge HR communications and documents by the provided deadlines.