About The Position

University Health Behavioral Health Residential Services is hiring a full-time Therapeutic Support Specialist for the Crossroads Group Home in Kansas City, Missouri. The position supports adults with mental illness in a safe, supportive, recovery-focused residential environment. The regular schedule is Monday through Friday, 3:00 PM to 11:30 PM, for 40 hours per week. The specialist engages residents in meaningful activities, teaches practical life skills, and provides assistance with outings and medication administration. Medication-administration training is provided. The role also involves maintaining a welcoming environment and helping residents build confidence, emotional well-being, and recovery skills. Specialized training in Recovery-Oriented Cognitive Therapy (CT-R) is offered.

Requirements

  • High school diploma or equivalent.
  • Obtain Heartsavers CPR certification within 90 days of hire and maintain it for continued employment.
  • Complete the Level 1 Medication Aide (LIMA) licensure course and exam within the first 90 days of employment; keep certification current according to Missouri DHSS requirements.
  • Obtain a valid Class E Missouri or Kansas driver’s license.
  • Be comfortable and competent operating a 15-passenger van within three months of employment.
  • Successfully clear the Family Care Registry background check.
  • Complete required training as directed during orientation and by leadership within established timelines.
  • Demonstrate compassion for adults with severe mental illness, adaptability, calm problem-solving, cultural humility, and the ability to build trusting relationships.

Nice To Haves

  • Personal lived experience with recovery from mental health or substance use disorders.
  • Documented experience assisting patients with activities of daily living, such as home health or residential experience.
  • Prior experience in a mental health care setting.

Responsibilities

  • Lead meaningful activities that promote residents’ confidence, enjoyment, and emotional well-being.
  • Help residents develop practical life skills, including cooking, cleaning, symptom management, and problem-solving.
  • Assist residents with outings.
  • Administer medications after receiving training.
  • Maintain a welcoming, safe, inclusive, and recovery-focused environment.
  • Complete required training within established timelines.
  • Operate a 15-passenger van and obey traffic laws while on duty.

Benefits

  • Shift differentials for evenings, overnights, and weekends.
  • Specialized training in Recovery-Oriented Cognitive Therapy (CT-R).
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