Case Manager, RN, Full-Time, Evenings, 3:00pm-11:00pm, M-F, rotating weekends

Jackson Health • Miami, FL

20h • Onsite

About The Position

The Case Manager RN is a professional member of the health care team with 24/7 accountability for coordinating, monitoring, and managing patient care resources. The role promotes efficient delivery of patient care services at the appropriate level of care while maintaining a consistent standard of care for all patients. The Case Manager RN serves as a resource to staff in defining, educating, implementing, and evaluating patient care and nursing practice standards, using the nursing process and current concepts and principles of case management, utilization management, disease management, education, quality improvement, clinical practice, and health care trends.

Requirements

• Bachelor's degree in Nursing; employees hired before June 1, 2022 are grandfathered in for the BSN degree.
• Generally, 1 to 3 years of related experience.
• Valid, unrestricted Florida RN license.
• American Heart Association Basic Life Support (BLS) certification upon hire, with at least 6 months of validity, maintained at Jackson Health System for the duration of employment.
• Maintain current unit-specific and organizational skills, competencies, certifications, and licensures required by regulatory standards or nursing practice standards for the specialty.
• Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
• Effective oral and written communication skills, including the ability to clearly and accurately provide information to doctors, nurses, patients, and family members.
• Ability to handle difficult and stressful situations with professional composure, understand and follow instructions, and exercise sound independent judgment.
• Knowledge and skill in job-appropriate technology and software applications.
• Ability to understand, respect, and accommodate patients' preferences and needs regarding their individual beliefs, customs, and practices.
• Ability to demonstrate compassion and patience and maintain a nonjudgmental approach with patients, families, employees, and customers.
• Clinical knowledge, skill, and ability to complete all required unit competencies accurately and fully.

Nice To Haves

• Case Management certification (CCM or ACM).

Responsibilities

• Assess complex patient care needs, situations, and acuity levels, obtaining significant information about physical and functional status, mental and psychosocial needs, environmental conditions, family support, spiritual and cultural considerations, and financial and legal matters.
• Coordinate patient care throughout an episodic or continuous course of care for a specific DRG, diagnosis, procedure, or population using InterQual, Milliman, or other criteria and evidence-based guidelines.
• Complete electronic documentation for case management activities, including discharge planning, patient throughput, appropriate level of care, and communication with physicians, nursing staff, patients, and family members.
• Present information about clinical condition, length of stay, discharge delays, outcomes, resource utilization, and discharge planning at team meetings, presentations, patient care rounds, interdisciplinary rounds, and to administration, medical directors, and physician advisors.
• Follow and perform unit-specific policies and procedures as detailed on the unit-specific competency checklist.
• Use job- and unit-specific equipment as required.
• Demonstrate service excellence and the CARE values of Compassion, Accountability, Respect, and Expertise.
• Perform other related job duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level