Therapeutic Mentor

AltaPointe Health•Mobile, AL

About The Position

The Therapeutic Mentor supports youth and young adults by building trusting relationships, providing guidance, and promoting recovery-oriented skills. The role helps participants develop age-appropriate behaviors, problem-solving and conflict-resolution skills, social and recreational abilities, insight into mental illness, and self-advocacy. The mentor connects participants with community and natural supports, serves as a trusted resource, and plans and conducts peer support groups focused on recovery. The position also requires timely, clear, and individualized clinical documentation; participation in supervision, consultation, staff meetings, performance-improvement activities, committees, training, and workshops; and adherence to AltaPointe policies and procedures. The mentor is expected to treat participants, visitors, and coworkers with care, dignity, respect, and compassion.

Requirements

  • High school diploma or equivalent.
  • Valid, verifiable driver's license, good driving record, reliable transportation, and verifiable vehicle liability insurance.
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to attend DMH-approved Therapeutic Mentor training for certification.
  • Attain within six months of employment knowledge of psychiatric disorders in the youth and young adult population.
  • Attain within six months of employment knowledge of cultural diversity.
  • Attain within six months of employment knowledge of Alabama Department of Mental Health and Medicaid standards.
  • Attain within six months of employment knowledge of behavior management, crisis intervention, and non-violent crisis intervention practices.
  • Attain within six months of employment knowledge of a recovery-oriented treatment approach.
  • Ability to communicate effectively with a multidisciplinary team.
  • Ability to connect with youth and young adults and share skills and knowledge with others.

Responsibilities

  • Build trusting relationships with youth and provide support and guidance as they receive services.
  • Support, coach, and train youth in age-appropriate behaviors, problem-solving, and conflict-resolution skills.
  • Participate in one-on-one meetings and treatment-team meetings to discuss ideas, difficulties, suggestions, and expectations.
  • Provide individual and group social interaction to develop social and recreational skills and help participants develop insight into mental illness.
  • Promote recovery-oriented skills to help participants achieve goals in their treatment plans.
  • Connect youth and young adults with community supports, natural supports, and additional programs.
  • Help participants develop empowerment skills through self-advocacy and advocate on their behalf when needed.
  • Act as a resource and safe person for youth to approach with questions, concerns, and accomplishments.
  • Plan and conduct peer support groups focused on recovery-related topics.
  • Complete other tasks as assigned by a supervisor.
  • Document services in a timely manner according to AltaPointe policy, using legible, clear, concise language and recording individualized participant responses.
  • Seek supervision and consultation as needed, accept and apply suggestions for improvement, and actively enhance skills.
  • Attend and participate in staff meetings as required.
  • Treat participants with care, dignity, and compassion; respect their privacy and confidentiality; and interact pleasantly and cooperatively with others.
  • Assist participants and visitors as needed and respond sensitively, gently, and calmly to participants' and families' needs, expectations, and individual differences.
  • Participate in Performance Improvement activities and AltaPointe committees as required.
  • Complete assigned tasks promptly and follow AltaPointe policies and procedures.
  • Attend appropriate in-service training and other workshops.
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