Therapeutic Mentor

CHILD & FAMILY SERVICES INC•Fall River, MA
•$19 - $24

About The Position

Therapeutic Mentors provide structured, one-to-one, strength-based support to youth to address daily living, social-emotional, and communication needs. They support, coach, and train youth in age-appropriate behaviors, interpersonal communication, problem-solving, conflict resolution, and appropriate relationships with peers and adults during recreational and social activities, in accordance with a behavioral health treatment plan. The Therapeutic Mentor engages youth in community activities and addresses at least one treatment-plan goal during each session. The role includes an average caseload of 3–5 clients if part-time or 8–12 if full-time, with responsibility for case management. The mentor develops an individualized service plan with the clinician and completes required summaries, progress notes, discharge paperwork, and billing entries in the database within the stated timeframes. The position reports directly to the Senior Therapeutic Mentor or Program Director. Services are provided in different settings, and travel is required to attend agency meetings, events, and trainings. A valid driver’s license and reliable transportation that meets CFS Driver Policy are required; the mentor must be able to transport clients in their personal vehicle. A $1-per-hour language differential is available for eligible languages: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish, or ASL.

Requirements

  • Must be at least 21 years old.
  • Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy.
  • Must be able to transport clients in a personal vehicle.
  • Experience working with transitional-age youth.
  • Ability to work independently.
  • Strong organizational and communication skills.
  • Willingness to work a flexible schedule as needed, including occasional weekend and/or evening work.
  • One of the following education and experience combinations: high school diploma or GED and at least two years of experience working with children, adolescents, or transitional-age youth; an associate’s degree in a human services field and at least one year of such experience; or a bachelor’s degree in a human services field and at least one year of such experience.
  • Awareness of personal attitudes, beliefs, biases, and assumptions about others.
  • Knowledge of dimensions of diversity, including gender, race, and ethnicity.
  • Ability to recognize that people from other cultural groups may have different beliefs, practices, and perceptions of experiences.
  • Cultural knowledge of key populations served, to address disparities in service delivery.
  • Respectful and open attitudes toward people with different social and cultural backgrounds.
  • Communication and interaction skills across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to foster an inclusive, equitable, and welcoming climate.

Responsibilities

  • Support, coach, and train youth in age-appropriate behaviors, interpersonal communication, problem-solving, conflict resolution, and appropriate relationships with peers and adults during recreational and social activities, following a behavioral health treatment plan.
  • Engage youth in activities in the community.
  • Address one or more goals at each session from the youth’s existing outpatient or In-home Therapy treatment plan, or from an existing ICP for youth in ICC.
  • Carry an average caseload of 3–5 if part-time or 8–12 if full-time and provide case management.
  • Develop an individualized service plan with the clinician.
  • Complete monthly or quarterly summaries, progress notes, and discharge paperwork, and enter paperwork into the database in a timely manner.
  • Submit billing and service units into the database within three days of providing Therapeutic Mentor services.
  • Travel to provide services in different settings and attend agency meetings, events, and trainings.
  • Transport clients in a personal vehicle.

Benefits

  • Benefits eligibility at 20 or more hours per week.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Employee wellness program.
  • Vacation accrual: two weeks over the first year, three weeks after three years, four weeks after five years, and five weeks after 20 years.
  • 12 sick days per year.
  • 10 paid holidays per year.
  • Two personal days per year.
  • Flexible spending accounts for medical expenses and dependent care.
  • 401(k) with employer matching: the first 1% is matched at 100%, and 2%–6% of annual earnings are matched at 50%.
  • Employer-paid life insurance.
  • Employer-paid long-term disability and AD&D insurance.
  • Supplemental/voluntary life, AD&D, accident, critical illness, and hospital indemnity insurance options for employees and their families.
  • Tuition reimbursement of up to $1,500 per calendar year.
  • Professional licensure reimbursement for LICSW and LMHC.
  • 24-hour travel assistance.
  • Mileage reimbursement.
  • Discounted Healthtrax gym membership.
  • Employee appreciation events.
  • $1-per-hour language differential for eligible languages: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish, or ASL.
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