Therapeutic Mentor

AltaPointe HealthAshland, AL

About The Position

This role provides support to youth by building trusting relationships, coaching them in age-appropriate behaviors, and developing problem-solving and conflict resolution skills. The Therapeutic Mentor offers guidance as youth receive services, participates in treatment team meetings, and provides social interaction to develop social and recreational skills. They promote recovery-oriented skills to help achieve treatment plan goals, connect youth to community supports, and assist in developing empowerment skills through self-advocacy. The mentor acts as a resource and safe person for youth, plans and conducts peer support groups, and is responsible for timely, legible, and clear clinical record keeping. They are expected to seek supervision, accept suggestions for improvement, and actively enhance their skills. The role requires courteous and respectful attitudes towards participants, visitors, and co-workers, treating participants with care, dignity, and compassion while respecting their privacy and confidentiality. Additionally, the mentor participates in performance improvement activities, committees, completes assigned tasks in a timely manner, follows policies and procedures, and attends relevant training.

Requirements

  • High school diploma or its equivalent
  • A valid, verifiable driver’s license
  • A good driving record
  • Reliable transportation
  • Verifiable vehicle liability insurance
  • Ability to work flexible hours including evening and weekend hours
  • Ability to attend DMH-approved Therapeutic Mentor training for certification
  • Knowledge of psychiatric disorders in the youth/young adult population
  • Knowledge of cultural diversity
  • Knowledge of the Alabama Department of Mental Health and Medicaid standards
  • Knowledge of behavior management, crisis intervention, as well as non-violent crisis intervention practices.
  • Knowledge of a recovery-oriented treatment approach
  • Ability to communicate effectively with multi-disciplinary team
  • Ability to connect to youth/young adults and share skills and knowledge with others

Nice To Haves

  • Knowledge of youth/young adult specific competencies, outlined below, to be attained within six (6) months of employment

Responsibilities

  • Provides support to youth by building trusting relationships
  • Supports, coaches and trains youth in age-appropriate behaviors
  • Supports, coaches and trains youth to demonstrate problem-solving and conflict resolution skills
  • Offers support and guidance to youth as they receive services
  • Participates in one-on-one meetings or treatment team meetings to discuss ideas, difficulties, suggestions, and expectations
  • Provides social interaction, both individually and as a group, to develop social and recreational skills and to help participants develop insight into their mental illness
  • Promotes recovery-oriented skills to help achieve goals created in the treatment plan
  • Connects youth and young adults to community supports, natural supports and additional programs
  • Assist participants in developing empowerment skills through self-advocacy and advocates on behalf of participant when needed
  • Acts as a resource and safe person for youth to approach with questions, concerns and accomplishments
  • Plans and conducts peer support groups focusing on topics related to recovery
  • Other tasks as assigned by supervisor
  • Documents in a timely fashion per AltaPointe policy
  • Documents legibly and in a clear and concise manner
  • Documents individualized participant responses to services provided
  • Seeks supervision and consultation as needed
  • Accepts and employs suggestions for improvement
  • Actively works to enhance skills
  • Attends and participates in staff meetings as required
  • Treats participants with care, dignity and compassion
  • Respects participant’s privacy and confidentiality
  • Is pleasant and cooperative with others
  • Assists participants and visitors as needed
  • Personal values don’t inhibit ability to relate and care for others
  • Is sensitive to the participant’s needs, expectations and individual differences
  • Is gentle and calm with participants and families
  • Actively participates in Performance Improvement activities
  • Actively participates in AltaPointe committees as required
  • Completes assigned tasks in a timely manner
  • Follows AltaPointe policies and procedures
  • Attends appropriate in-services training and other workshops
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