Therapeutic Area Manager, Scientific Affairs Medical Information Scientific Engagement (SA MISE)

Johnson & Johnson•Titusville, NJ

2d•Onsite

About The Position

Johnson & Johnson Innovative Medicine is searching for the best talent, for a Therapeutic Area Manager, Scientific Affairs Medical Information Scientific Engagement (SA MISE) in Titusville, NJ. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine The Therapeutic Area Manager, Scientific Affairs Medical Information Scientific Engagement (SA MISE) is responsible for engaging healthcare professionals (HCP) and other customers in rich scientific dialogue and developing customer materials for use in response to unsolicited medical information requests. This position will serve as a point of contact for US HCP escalations. The Therapeutic Area Manager, SA MISE, will evaluate voice-of-customer trends and provide insights to internal stakeholders. Additionally, this role will provide innovative solutions to optimize delivery of scientific information to customers. The Therapeutic Area Manager, SA MISE, will be responsible for leading the medical information booth at scientific meetings and will conduct training sessions for scientific/product knowledge, mentor MISE team members/fellows, and participate in departmental initiatives.

Requirements

BS in Pharmacy or Pharm D is required
Relevant experience in the healthcare field or pharmaceutical industry, typically 1-4 years
Ability to engage in rich clinical dialogue with healthcare professionals
Experience in conducting literature analysis
Ability to build on existing clinical foundation in pursuit of expertise in relevant therapeutic areas
Skilled in managing complexity and ability to work independently
Ability to collaborate with cross-functional partners/teams
Qualified to coach and mentor employees on a one-on-one basis as well as in a group
Proficient in Microsoft Office suite
The ability to work in the Titusville office 3 days a week and to travel up to 10% which may include overnight domestic travel for conference attendance and company meetings.

Nice To Haves

Medical Information (Residency/Fellowship Training) is preferred
Demonstrates scientific expertise or experience within a therapeutic area relevant to assigned portfolio
Medical writing experience
Knowledge in developing responses to scientific inquiries from healthcare professionals and/or consumers
Experience in gathering voice of customer/customer insights

Responsibilities

Medical Information Request Handling (25%) Ensures high quality, personalized, cross-portfolio scientific engagement with all customers to demonstrate product and disease area expertise.
Provides timely, accurate, thorough, and balanced scientific responses to unsolicited requests for information from internal and external customers consistent with regulatory guidelines and documentation standards with the Customer Relationship Management database.
Conducts literature analysis as needed.
Identifies, captures, and processes adverse events and product quality complaints following regulatory and company policies Ensures the highest standard of quality and compliance by supporting MISE quality assurance (QA) measures and confirms robust medical information provided is accurate and consistent Patient Scientific Content Creation (25%) Leads the development and maintenance of scientific content for patients for assigned therapeutic area products including patient content for established products Conducts authoring and peer review of patient scientific responses for products within assigned therapeutic area Collaborates with the Medical Information Content Strategy and Innovation Digital team to help shape and review the innovative content formats for patient responses
Escalation Support for Complex Inquiries (10%) Leads response creation for US escalated one-off inquiries within assigned therapeutic area Conducts peer review of US one-off response(s) created Scientific Training (10%) Supports product and disease state-related scientific training Manages scientific training content development as needed Voice of Customer and Insights (10%) Analyzes Voice of Customer data and identifies actionable insights to share with MISE leaders and internal partners to champion unmet data gap needs to accurately represent the voice of our most important stakeholder, our customers Medical Information Booth Support at Scientific Meetings (10%) Leads Medical Information Booth support at medical congresses, ensures participation in booth training, and completes all Medical Information booth support activities at the end of the congress Supports Departmental Projects and Initiatives (10%) Leads/participates in departmental strategic projects and other ad-hoc activities as assigned by leadership to ensure process improvement

Benefits

employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year