MS Ecosystem

Genentech•Arabi, LA

2d•$137,500 - $255,300•Onsite

About The Position

The Therapeutic Area Manager (TAM) for the Respiratory Ecosystem is responsible for understanding and addressing the needs of healthcare practitioners within a specific therapeutic area. This role contributes to improving patient outcomes and upholding the integrity of Genentech products. The TAM has the autonomy to optimize business within their designated ecosystem, utilizing resources to provide healthcare providers with information about Genentech products. They also gather insights and trends to support the national strategy at a local level. Expertise and professionalism are key to driving on-label clinical demand and contributing to the overall national strategy. The TAM serves as the primary point of contact for customers, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care. They lead the end-to-end customer experience, influencing clinical and non-clinical decision-making and providing education on various topics. The role involves proactively developing solutions for complex accounts and representing Genentech products ethically and professionally, adhering to guidelines and approved materials. The TAM ensures product access, provides education on product information and appropriate use, and assists with patient assistance and reimbursement resources, triaging to appropriate experts when necessary. This is a field-based role covering the Southern Louisiana area, and candidates residing in the area are preferred.

Requirements

Business, scientific or clinical degree, Bachelor’s degree level at minimum
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Demonstrated ability to work cross-functionally with various partners to help support business in the ecosystem.

Nice To Haves

Account Management Experience
Respiratory experience is a plus
Ability to flex and learn new disease states
Consistently achieved financial and quantitative targets, as well as qualitative goals.
Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry

Responsibilities

Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
Represent Genentech products ethically and professionally, following guidelines and using approved materials.
Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.