Therapeutic Area Manager (TAM), Respiratory – NC/SC Ecosystem

Genentech•Matthews, NC

1d•Remote

About The Position

The Greenville/Spartenburg Therapeutic Area Manager (TAM), Respiratory – NC/SC Ecosystem role at Genentech focuses on understanding and addressing healthcare practitioners' needs within a specific therapeutic area to improve patient outcomes. The TAM will represent Genentech products with integrity, optimize business within the ecosystem, and leverage resources to provide healthcare providers with product information. This role involves collecting insights and trends to support the national strategy at a local level, driving on-label clinical demand, and contributing to the overall national strategy through expertise and professionalism. The TAM will serve as the primary point of contact for customers, lead the end-to-end customer experience, drive clinical and non-clinical decision-making, and provide education on product information, patient assistance, and reimbursement resources. This is a field-based role covering the Greater Charlotte area, Greenville/Spartenburg, and Columbia, SC areas. Candidates residing in the area are preferred.

Requirements

Business, scientific or clinical degree, Bachelor’s degree level at minimum
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Demonstrated ability to work cross-functionally with various partners to help support business in the ecosystem.
This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.
Motor vehicle record will be checked for eligibility of driving a company vehicle or any vehicle on company business.

Nice To Haves

Account Management Experience
Respiratory experience is a plus
Ability to flex and learn new disease states
Consistently achieved financial and quantitative targets, as well as qualitative goals.
Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry

Responsibilities

Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
Represent Genentech products ethically and professionally, following guidelines and using approved materials.
Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.