Therapeutic Area Manager (TAM), Respiratory – NC/SC Ecosystem

Genentech•Charlotte, NC

13h•Remote

About The Position

The Therapeutic Area Manager (TAM) at Genentech is responsible for understanding and addressing the needs of healthcare practitioners within a specific therapeutic area, ultimately contributing to improved patient outcomes and representing Genentech products with integrity. This role involves optimizing business within the local ecosystem, leveraging resources to educate healthcare providers about Genentech products, and gathering insights to support national strategy. The TAM serves as the primary point of contact for customers, leading the end-to-end customer experience, driving clinical and non-clinical decision-making, and providing education on product information, patient assistance, and reimbursement resources. This is a field-based role covering the Greater Charlotte area, as well as Greenville/Spartanburg and Columbia, SC. Candidates residing in these areas are preferred.

Requirements

Business, scientific or clinical degree, Bachelor’s degree level at minimum
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Demonstrated ability to work cross-functionally with various partners to help support business in the ecosystem.
Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry
This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.
As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.

Nice To Haves

Account Management Experience
Respiratory experience is a plus
Ability to flex and learn new disease states
Consistently achieved financial and quantitative targets, as well as qualitative goals.

Responsibilities

Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
Represent Genentech products ethically and professionally, following guidelines and using approved materials.
Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.