Therapeutic Area Manager (TAM), Immunology - WI Ecosystem

Genentech•McFarland, WI

6d•$137,500 - $255,300•Onsite

About The Position

The Therapeutic Area Manager (TAM) role at Genentech focuses on understanding and addressing the needs of healthcare practitioners within a specific therapeutic area to improve patient outcomes. The TAM has the autonomy to optimize business within their assigned ecosystem, leveraging resources to provide information about Genentech products. They also gather insights and trends to support the national strategy at a local level, driving on-label clinical demand and contributing to the overall national strategy through expertise and professionalism. This role involves serving as the primary point of contact for customers, leading the end-to-end customer experience, developing solutions for complex accounts, representing Genentech products ethically, and ensuring product access and patient assistance. This is a field-based role covering the entire state of Wisconsin, with a preference for candidates living in or around Madison or Milwaukee.

Requirements

Business, scientific or clinical degree, Bachelor’s degree level at minimum
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.
This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.
Motor vehicle record will be checked for eligibility of driving a Company vehicle or driving any vehicle on Company business.

Nice To Haves

Immunology Experience is Preferred
Account Management Experience
Ability to flex and learn new disease states
Consistently achieved financial and quantitative targets, as well as qualitative goals.
Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry

Responsibilities

Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
Represent Genentech products ethically and professionally, following guidelines and using approved materials.
Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.