Therapeutic Area Manager (TAM), Hematology - South TX Ecosystem

Genentech•Austin, TX

2d•Remote

About The Position

The Therapeutic Area Manager (TAM) for Hematology in the South TX Ecosystem plays a crucial role in understanding and addressing the needs of healthcare practitioners within a specific therapeutic area. This position contributes to improving patient outcomes and upholding the integrity of Genentech products. The TAM has the autonomy to optimize business within the ecosystem, utilizing resources to educate healthcare providers about Genentech products. They also gather insights and trends to support the national strategy at a local level, driving on-label clinical demand and contributing to the overall national strategy through expertise and professionalism. Key responsibilities include serving as the primary point of contact for customers, addressing their needs, and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care. The TAM will lead the end-to-end customer experience, influencing clinical and non-clinical decision-making and providing education on various aspects of Genentech products. They will proactively develop solutions for complex accounts across different healthcare settings and represent Genentech products ethically and professionally, adhering to guidelines and using approved materials. Ensuring product access, providing education on product information and appropriate use, and assisting with patient assistance and reimbursement resources are also key functions, with the ability to triage to appropriate experts when necessary.

Requirements

Business, scientific or clinical degree, Bachelor’s degree level at minimum
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.
This is a field based role, the territory will cover San Antonio, Austin, and the Rio Grande Valley. Candidates are expected to live in the area for consideration
This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.
As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.

Nice To Haves

Hematology Experience is Preferred
Spanish language skills are highly desired
Account Management Experience
Ability to flex and learn new disease states
Consistently achieved financial and quantitative targets, as well as qualitative goals.
Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry

Responsibilities

Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
Represent Genentech products ethically and professionally, following guidelines and using approved materials.
Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.