Theatre Centre Technician (Part-Time)

Town of Addison•Addison, TX

1d•Hybrid

About The Position

The Town of Addison Special Events & Theatre Department is seeking two (2) Part-Time Theatre Centre Technicians. This role involves managing the general operations of the Theatre facility, including booking, scheduling, client management, and budget and maintenance oversight. The technician will ensure the proper utilization and care of the Town's physical spaces and technical resources, act as a communication bridge between the Theatre Manager and user groups, and oversee the execution of facility agreements. Responsibilities include ensuring set constructions comply with codes, operating sound and lighting for events, instructing user groups on equipment, providing exceptional customer service, performing facility maintenance, and overseeing specific projects and temporary labor. The technician will also manage inventory, set up and break down venue spaces, maintain cleanliness, open and close the facility, and may act as the Manager on Duty (MOD) for specific shifts.

Requirements

High school diploma or GED equivalent
Two (2) years of progressively responsible experience in theater operations
An equivalent combination of education, training, and experience
Safe driving record and valid Texas Driver’s License
Clear Criminal Background check and pre-employment drug screen
Knowledge of office and business policies, procedures, and practices.
Knowledge of negotiation and problem-solving methods, techniques, and practices.
Knowledge of theatre management practices.
Knowledge of computerized ticket sales, digital inventory management, and venue operations.
Proficiency in Microsoft Office and Adobe Design software.
Knowledge of applicable local, State, and Federal laws, codes, ordinances, and regulations.
Skill in working on multiple tasks simultaneously while meeting deadlines.
Skill in writing project specifications, contracts, and procedures with high level of attention to detail.
Skill in working efficiently in a fast-paced environment.
Skill in establishing and maintaining effective working relationships and multiple organizational partnerships.
Skill in communicating effectively both verbally and in writing.
Skill in customer service, conflict resolution and problem solving.
Skill in representing the Town professionally and diplomatically in relationships with partners and the public.

Responsibilities

Implements policies and procedures to ensure the physical spaces and technical resources owned by the Town are properly utilized and cared for.
Acts as the secondary communication bridge between the Theatre Manager and user group ensuring smooth operations and addressing any issues that may arise.
Implements the execution of all approved facility agreements and notifies the Manager of any policies not being followed.
Ensures all set constructions comply with applicable codes.
Will occasionally run sound or lighting for users and Town sponsored events.
Technically proficient in audio software/hardware, advanced knowledge of audio equipment (microphones, mixers, and speakers), recording techniques and lighting plots that can conceptualize and execute complex lighting designs that enhance a performance.
Instructs user groups in equipment operation.
Displays initiative in finding solutions to service delivery challenges and displays flexibility and a positive attitude in resolving customer grievances.
Provides exceptional customer service to all clients using the facility – to include pre-event meetings and on-site support.
Performs maintenance of facilities, fixtures, and equipment including indoor and outdoor lighting, sound systems, and shop tools; schedules and oversees outside maintenance contractors.
Will advise Manager on a variety of Theatre related issues and policies.
Oversees facility specific projects such as removal of large concrete flooring sections with forklift and repair and maintenance of building related items.
Oversees assigned temporary labor personnel hired and approved by the Manager.
Oversees move-ins and removals of off-site set pieces.
Supervises load in and out of clients.
Conducts daily physical inventory of Town-owned equipment; maintains inventory records and maintenance schedules.
Sets up and breaks down venue spaces according to client requirements/needs and maintains cleanliness standards.
Opens and closes facility.
Checks and locks all doors, gates, and windows when closing facility; changes light bulbs; cleans light fixtures; climbs ladders.
Assists in organization of storage spaces to include all facility lighting and sound equipment, projectors, and shop tools.
Vacuums; maintains public spaces; cleans lavatories and restrooms as needed; acts as general handyman repairing minor building maintenance problems.
Submit facilities tickets for all repairs outside the scope of normal day to day operations.
Operate forklift as necessary for Town events, deliveries and general space configuration.
Acts as the Manager on Duty (MOD) overseeing operations and customer service for specific shifts, events or performances.
May be asked to perform additional job duties that are directly, indirectly or completely unrelated to normal job functions in the course of presenting certain Town special events.
Performs related duties as required or assigned.