NEXT Theater Assistant (2)

Outfest • Los Angeles, CA

4d • Hybrid

About The Position

The Theater Assistants are responsible for daily festival theater support and ensuring a consistent superior patron experience. This includes maintaining a tight theater schedule and starting screenings on time, general customer service, ensuring the theater is organized and clean, and liaising with the box office, production, programming, and volunteer departments on the overall flow of the theater. As a 501(c)(3) non-profit organization, Outfest is one of the only LGBTQIA+ arts, media, and entertainment organizations whose programs empower artists, communities, and filmmakers to transform the world through their stories while also supporting the entire life-cycle of their career. Our mission is to create viability for diverse LGBTQIA+ stories and empower storytellers, building empathy to drive meaningful social change.

Requirements

• Experience with film festivals and/or other public events required.
• Strong organizational and communication skills.
• Experience managing volunteers.
• Ability to work well independently and as a team member.
• Ability to take initiative, and follow tasks through to completion.
• Possess a positive and professional attitude with internal and external stakeholders.
• Flexibility to work evenings and weekends.
• A commitment to Outfest’s mission and an understanding of its programs and their role in the broader LGBTQ movement.

Responsibilities

• Ensure theaters open on time and screenings go as smoothly as possible.
• Admit audiences in a timely manner.
• Coordinate last-minute standby ticket sales with the box office.
• Address patron/guest concerns in a timely manner.
• Liaise with the Production team concerning patron-related concerns and security.
• Ensure the theater is always organized and clean.
• Maintain communication with the Programming team and Box Office to ensure theater team members are updated on all programming communications, including changes to film screenings.
• Manage all queue areas and crowds for the theater you are assigned to.
• Ensure a smooth process of ticket/pass scanning of all screenings.

Benefits

• This is a part-time position during Outfest’s reconstruction phase. As such, no traditional benefits (such as health insurance or paid time off) are currently offered.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed