Testing Specialist

San Jacinto•Houston, TX

1d•Onsite

About The Position

Administer tests, including TSIA, GED, CLEP, Accuplacer ESL, correspondence, make-up, distance learning and accessibility services tests. Testing specialists input test scores into the student database system, collaborate with local high schools and dual credit directors to deliver testing at their locations, and troubleshoot computer and test issues during administration.

Requirements

Demonstrate the college values
Display impeccable integrity and commitment to upholding standards
Display excellent written and verbal communication skills
Display adaptability to changes in policies and procedures
Work unsupervised and multitask in a fast-paced office environment
Possess personal computer literacy skills
Possess outstanding customer service and interpersonal skills
Display team-oriented and collaborative work relationship with other staff members
Associate degree or four years of office experience in a college/educational environment.

Nice To Haves

Completion of college-level credits or some post-secondary education
In-depth knowledge of testing
In-depth knowledge of Banner
In-depth knowledge of and ability to enforce institutional policies and procedures
Understanding of FERPA law

Responsibilities

Administer a variety of academic and professional exams, including TSIA2, Accuplacer ESL, GED, CLEP, correspondence, make-up and accessibility services exams.
Collaborate with dual credit and service area high schools to administer offsite TSIA2 exams as needed.
Uphold all administration and security standards of our external vendors and internal stakeholders, including Pearson, College Board and SJC academic and technical programs.
Process associated documents for all exams and input test scores into the student database system.
Assist students and other community testers to schedule and request test appointments.
Maintain secure storage for testing materials and internal testing records.
Create student identification records in the student database system when appropriate.
Answer phone, emails and other communications to assist students, staff, faculty and community with testing inquiries.
Maintain well-organized and clean service areas for student and staff use.
Collaborate with other San Jacinto College division and academic departments to facilitate testing services.
Other duties as assigned.