Testing Services Specialist

Dallas College • Marietta, GA

2d • Onsite

About The Position

Support the Senior Manager by assisting with activities and management of a multi-campus Testing Services Department and its daily operations. Testing Specialists will also serve to support local school district partnerships and relevant community-based outreach efforts relating to the on-site and off-site administration of the Texas Success Initiative Assessment (TSIA) and all its components.

Requirements

• Associates degree or higher.
• Two (2) years of experience in a higher education setting with demonstrated experience in student assessment and testing services.
• Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. workday especially during heavy registration peak times including nights and weekends.
• Official transcripts required.
• Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.

Nice To Haves

• Bilingual or multilingual preferred.

Responsibilities

• Maintain effective communication between students and faculty within the College and external community stakeholders.
• Ensures that appropriate and timely follow-up is made with applicants as they move through the enrollment process.
• Provide support to the College’s comprehensive testing and assessment services, which include GED testing, placement testing, state mandated and national testing programs, and other relevant computerized testing programs as determined by Dallas College to meet student testing needs.
• Administer and monitor a wide variety of tests to include state, national, and institutional; maintain security of testing materials to prevent loss or compromise; verify eligibility to test and identity for testing applicants; troubleshoot basic equipment or software problems.
• Utilize technology to access data, maintain records, and generate reports and communicate with others.
• Interpret, articulate, and implement a variety of regulations, guidelines and procedures for Student Assessment as governed by the Texas Higher Education Coordinating Board (THECB) and the Texas Education Agency (TEA) related to GED testing services and similar agencies to ensure compliance with Dallas College, state and federal requirements.
• Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities.
• Represents and perform job duties and responsibilities for the Senior Manager in his/her absence.
• Conducts presentations and workshops promoting Student Assessment and Testing policies and procedures to Dallas College faculty, staff, and community organizations.
• Completes required Dallas College Professional Development training hours per academic year.
• Performs other duties as assigned.

Benefits

• Some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree