Part-Time (PT) Testing Services Proctor

Ivy Tech Community College • East Chicago, IN

3d • Hybrid

About The Position

Administer various types of academic and placement testing and pre-employment and skills assessments to corporate individuals, as well as certification exams to qualified candidates. This role requires the ability and willingness to work at Lake County Campus sites, which include Crown Point, East Chicago, and Gary locations, and other external contracted site locations/assignments. Current Ivy Tech students are not eligible for this role.

Requirements

• Must be 21 years of age or older
• Associates degree, or ½ years relevant work experiences
• Strong organizational skills, ability to manage and coordinate multiple tasks
• 1-2 years of excellent communication and customer service experience
• Proficient in Microsoft Office and ability to learn new software
• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and customers in which every individual feels respected and valued.

Nice To Haves

• Travel may be required at times.

Responsibilities

• Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures
• Conduct remote test proctoring as needed via a secure internet connection
• Complete all required high stakes exam proctor training and stay current with exam protocol changes
• Provide limited hardware and troubleshooting software, including calling testing company’s technical support services when problems arise
• Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis
• Adjust testing procedures for individuals according to documentation provided by the Special Needs Counselor prior to testing sessions
• Assist with scheduling center activity
• Respond to customer queries
• Promote, demonstrate, and maintain a professional manner and appearance
• Assist in keeping the assessment and certifications centers organized, clean, supplied, and well maintained when on campus
• Other related or appropriate duties may be assigned

Benefits

• Health & Wellness
• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Financial & Retirement Benefits
• All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
• Educational Benefits
• Fee remission for employees, spouses, and legal dependents.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree