Temporary Part Time Testing Facilitator

Tri-County Technical College•Pendleton, SC

13d•Hybrid

About The Position

Tri-County Technical College is seeking dedicated professionals to join their team as a part-time/temporary Testing Facilitator. This role involves providing information and support to students utilizing testing services across multiple campuses. The facilitator will assist with proctoring, troubleshooting exams and computers, and managing academic tests. They will also serve as the first point of contact for check-in, enter student data, and respond to inquiries. A key responsibility includes entering placement scores into the BANNER student information system while maintaining strict confidentiality of student information and scores. The position requires representing the College positively at off-campus locations.

Requirements

Effective oral and written communications skills.
Sound judgment.
Ability to work well with the general public, faculty and staff members.
Good problem-solving skills.
Ability to maintain confidentiality about tests and candidates.
Ability to be alert during long stretches of quiet time.
Ability to maintain control of the room without distracting the clients.
An associate degree or a high school education and two (2) years of demonstrated related work experience are required.

Nice To Haves

The ability to deliver effective service to prospective and current students in a supportive and professional manner.
Flexibility to work in a multi-campus environment with possible evening hours required.
Flexibility in work hours depending on testing schedule.
The ability and willingness to travel to multiple testing locations as needed.

Responsibilities

Provides information and support for prospective and current students seeking to utilize Testing services on multiple campuses.
Assists with the proctoring, troubleshooting exams and computers, filing and returning of academic tests.
Proctors placement test and informs students regarding the enrollment step following placement testing.
Serves as the first point of contact for check-in.
Enters data provided by students utilizing testing services.
Responds promptly and effectively (by phone, e-mail, and in person) to inquiries.
Enters placement scores into the BANNER student information system.
Maintains strict confidentiality regarding student information and scores.
Maintains hard copies of results in secured files.
Represents the College positively and appropriately at off-campus locations.