Testing and Monitoring Specialist

Robinhood • Quinte West, ON

2d

About The Position

The Testing & Monitoring team’s mission is to ensure operational excellence and regulatory compliance by rigorously evaluating internal controls, operational processes, and systems. We strive to proactively identify risks, validate data integrity, and drive remediation efforts to maintain the highest standards of quality across the organization. As a Testing and Monitoring Specialist, you will blend the evaluation of internal controls with the technical focus of quality assurance to ensure our products and systems function flawlessly. You will design and execute comprehensive tests, manage complex data validations, and collaborate cross-functionally to resolve issues and uphold strict industry regulations.

Requirements

• A Bachelor’s degree in Finance, Business Administration, Information Systems, or a related field, alongside 3 years of experience in Audit, Risk Management, Compliance, or Quality Assurance.
• Deep familiarity with financial regulatory frameworks and policy management, ideally within FinTech, financial services, or another highly regulated industry.
• Strong analytical problem-solving skills with a proven ability to analyze complex data sets, validate data ingestion, and translate findings into actionable insights.
• Demonstrated client-facing experience, with the ability to effectively present findings, address inquiries, and ensure the successful delivery of critical reports and deliverables.
• Excellent written and verbal communication skills to articulate complex compliance issues to diverse audiences, paired with proficiency in issue-tracking software, reporting tools, and testing frameworks.

Responsibilities

• Design, implement, and execute comprehensive control testing programs to evaluate the effectiveness of internal controls and ensure adherence to complex regulatory requirements.
• Oversee the ingestion of complex data streams, conducting rigorous QA reviews and validation checks to confirm accuracy, completeness, and functional integrity.
• Monitor supervisory oversight to verify that designated supervisors are actively executing their required reviews and approvals in accordance with internal policies.
• Investigate system anomalies, clearly document defects, and partner with engineering and product teams to quickly triage and resolve operational issues.
• Develop, track, and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and prepare comprehensive reports for senior leadership and external partners.

Benefits

• Performance-driven compensation with multipliers for outsized impact
• bonus programs
• equity ownership
• 401(k) matching
• 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance
• fertility benefits
• mental health benefits
• company holidays
• paid time off
• sick time
• parental leave
• Exceptional office experience with catered meals, events, and comfortable workspaces.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level