Mid-Level Tester

Credence•McLean, VA

3d•Hybrid

About The Position

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Credence is seeking a junior/mid-level Tester to join Credence team on FedMall/STORES program. This position will join a team of testers for the STORES 2.0 application. The Tester will be a proactive tester in the testing effort for STORES 2.0, a large-scale modernization project on the ServiceNow platform. This role ensures the quality, functionality, and performance of delivered features by developing and executing comprehensive test strategies. The Tester will work closely with developers, business analysts, and testing team to validate business requirements, identify defects, and ensure timely resolution before deployment. The Tester will be a team member in the testing strategy and implementation of all forms of testing to include functional, integration, performance, regression and security. In this position, the Tester will join an experienced team of Software Engineers, Requirement Analysts, Project Managers, Solutions Architects, Testers and Cybersecurity professionals. The candidate will have the opportunity to grow their career in the software development and engineering space by honing their skillset. This position is based either in Credence’s corporate offices located in Washington, DC area and/or hybrid in office/remote.

Requirements

Must be clearable for DoD Public Trust or higher
Bachelor's Degree in Computer Science, Information Technology, or a related technical field
Minimum of 3 years related testing work experience, including ServiceNow testing experience
Experience with Jira, test case design, test planning, defect management, API testing, and performance testing
Experience with Scrum and SAFe agile frameworks
Experience with test automation
Relevant certification from a nationally recognized technical authority. DoD Approved 8570 Baseline Certification: Category IAT Level I
Ability to work and produce results in an Agile and fast-paced environment with dynamic deadlines
Familiarity with basic ServiceNow navigation and general ServiceNow module concepts

Nice To Haves

Existing DoD Public Trust
Familiarity with DLA, DoD, or government project testing standards
Experience with automated testing frameworks for ServiceNow
Knowledge of APIs, JSON, and flat file data exchange
Understanding of security and compliance testing
Specific experience working with ServiceNow, to include ATF
Experience working within the Federal government and/or DoD

Responsibilities

Understand particular business processes, responsible for formulating systems scope and objectives relative to the organization’s business plan and industry requirements
Acts as a member of a project team responsible for testing requirements and providing technical guidance concerning the testing strategy, implementation in unit and performance/regression testing of the application
Learn about program mission objectives and processes to achieve objectives
Learn and understand the architecture of program applications and systems
Develop, maintain, and execute test plans, including with ServiceNow ATF
Contribute to the performance of functional, regression, integration, performance, and compliance testing
Follow testing strategy, work with tester team members, and contribute to process improvement
Identify and prioritize test scenarios based on business impact and risk
Write detailed test cases from user stories, acceptance criteria, and process workflows
Log, track, and retest defects in Jira
Collaborate with developers to clarify issues, troubleshoot, and verify fixes
Drive defect triage meetings to prioritize resolution
Lead 508 compliance/accessibility testing
Prepare test scripts and all required test documentation
Provide software testing experience (integration and acceptance)
Design and execute IT software tests and evaluating results to ensure compliance with applicable regulations
Design and prepare all required test data
Analyze internal security within systems
Review test results and evaluate for conformance to design
Collaborate with developers, analysts, and stakeholders
Document and track defects using Jira and in collaboration with the team
Contribute to user tester guides for various testing audiences
Be able to work independently and as part of a team, working closely with development teams, DevOps, UI/UX designers, and business analysts