Test Quality Specialist

Bank of America•Fort Worth, TX

5d•Onsite

About The Position

At Bank of America, the Test Quality Specialist works within Enterprise Independent Testing (EIT), a sub-line of business within Global Risk Management. EIT develops analytical tools and tests for risk and capital measurement, management, and reporting, and partners with Lines of Business and Enterprise functions to address internal and regulatory requirements. The team is transforming testing through digital transformation, automation, artificial intelligence, and natural language processing. The role performs comprehensive quality assurance reviews to identify risks, defects, and control issues in processes and systems. It helps ensure testing activities meet internal standards and comply with applicable laws, rules, and regulations. The specialist evaluates process and control effectiveness, documents findings, and recommends improvements. Success requires analytical and problem-solving skills, business acumen, process management experience, and the ability to turn data into meaningful risk and operational insights.

Requirements

Bachelor’s degree or above in a relevant field, including Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, or Business Administration, or equivalent work experience.
Risk management and control assessment skills.
Ability to work in a highly controlled and audited environment.
Ability to monitor ongoing process performance, address pain points, and remediate issues to reduce risk.
Ability to understand and manage the end-to-end Test Life Cycle, from test request through development, execution, and dissemination of results.
Ability to execute tests using test scripts and/or automated processes.
Deep understanding of the product, underlying business, and associated technical domains.
Creative and effective problem-solving, including under constraints.
Growth mindset and willingness to explore new technologies, frameworks, and best practices.
Attention to detail, including writing clean, maintainable code and proactively identifying and resolving issues.

Nice To Haves

Experience supporting risk, audit, compliance, operations, or control functions within financial services.

Responsibilities

Apply EIT core skills, including critical thinking, decisiveness, enterprise mindset, proactivity, project management, risk management, adaptability, collaboration, customer and client focus, effective communication, and control rigor and discipline.
Partner with process and data owners, risk managers, and EIT teams supporting operations, data sourcing, and technology infrastructure.
Conduct quality assurance reviews and testing to identify operational risks, defects, and areas of non-compliance.
Document test results, defects, and risk findings clearly, accurately, and in an organized manner.
Demonstrate understanding of regulatory updates, compliance standards, and quality assurance procedures.
Evaluate process and control effectiveness and provide recommendations for improvement.
Execute tests by following test scripts and/or using automated processes.