Test Program Manager / QE Transformation Lead

American IT Systems•Seattle, WA

8d•Onsite

About The Position

We are seeking an experienced Test Program Manager / QE Transformation Lead to lead the discovery, transition, and workforce planning activities for a large healthcare transformation program. This role will establish and operationalize the testing organization across Application Development, Application Support, and Enterprise End-to-End Testing (Test Center of Excellence) while driving staffing, sourcing, governance, and transition readiness.

Requirements

12+ years in Quality Engineering and Testing.
5+ years leading large testing programs.
Proven experience in discovery, due diligence, transition, and managed services engagements.
Experience building or managing a Testing Center of Excellence.
Strong workforce planning, hiring, and vendor management experience.
Experience working with distributed onshore/offshore delivery teams.
Strong stakeholder management and executive communication skills.
Experience with healthcare payer platforms: Facets EDI (834/835/837) Claims Enrollment Billing Provider Management
Working knowledge of Playwright, Azure DevOps , CI/CD and modern QE practices

Nice To Haves

Healthcare payer domain expertise.
Managed Services transition experience.
Large-scale discovery and due diligence programs.
Test Data Management expertise.
Performance Engineering leadership.
AI-enabled Quality Engineering experience.

Responsibilities

Lead discovery workshops with business, IT, and delivery stakeholders.
Assess current testing processes, organization structure, tools, service catalog, workloads, SLAs, and governance.
Define the future-state testing operating model, organization, and roadmap.
Identify capability gaps across Functional, Automation, Performance, and Test Data Management disciplines.
Develop and execute discovery, KT, transition, and go-live plans.
Drive shadow, reverse-shadow, and ownership transfer activities.
Manage risks, dependencies, readiness reviews, and stakeholder communications.
Coordinate transition activities across Application Development, Application Support, and Testing workstreams.
Establish TCOE governance, standards, metrics, and reporting frameworks.
Define Core and Flex team operating models.
Lead enterprise-wide quality governance, release readiness, and quality reporting.
Support adoption of automation, AI-enabled testing, performance engineering, and test data management capabilities.