Test Engineer L1

Wipro•Austin, TX

About The Position

The Test Engineer supports testing activities by preparing initial test data, assisting with unit testing, and documenting results according to defined guidelines. The role includes reviewing reported bugs, identifying core issues, conducting manual testing, and completing client tickets with relevant information such as reproduction steps, results, tags, priority, severity, and assignment. The position is expected to meet client quality standards and service-level deadlines, as well as personal ticket quota, processing-time, quality, and productivity targets.

Requirements

  • Tech literacy, including the ability to navigate and troubleshoot software.
  • Experience with iOS and Android.
  • Experience using generative AI tools.
  • Adaptability to changing requirements.
  • Critical thinking and judgment.
  • Ability to interpret basic data tables and charts.
  • Tolerance for ambiguity.
  • Ability to remain calm under pressure.
  • Product Testing.

Nice To Haves

  • Experience conducting root cause analysis.
  • Experience reviewing software logs.
  • Basic programming knowledge.

Responsibilities

  • Understand and use complex documentation.
  • Navigate the client ticketing system.
  • Review reported bugs and identify core issues.
  • Perform manual testing.
  • Complete tickets with information including reproduction steps, results, tagging, priority, severity, and assignment.
  • Support testing by preparing initial test data, assisting in unit testing, and documenting results according to defined guidelines.
  • Meet client quality standards and SLA deadlines, along with personal ticket quota, processing-time, quality, and productivity targets.

Benefits

  • Medical benefits options.
  • Dental benefits options.
  • Disability insurance.
  • Paid time off, inclusive of sick leave.
  • Other paid and unpaid leave options.
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