Test Engineer

Hyve Solutions•Olive Branch, MS

22d

About The Position

Hyve Solutions is seeking a detail-oriented, hands-on, results-driven Test Engineer to support server, rack, storage, and GPU products in a fast-paced manufacturing environment. The role provides Level 3 technical support for troubleshooting and failure analysis, sustains repair training procedures and documentation, and helps improve repair operations to reduce defects, failures, and labor costs. The position also supports repair reporting tools, equipment, and capacity, and provides technical direction and escalated issue support across teams and locations. The role works on problems of moderate scope and complexity, exercises judgment within defined procedures, and builds productive internal and external working relationships. It guides project completion and technical tasks, and may set technical strategy or direction for self and others. A bachelor’s degree in computer or electrical engineering, or equivalent, is a plus; at least three years of related experience is required.

Requirements

Minimum of 3 years of related experience.
Analytical and problem-solving skills.
Knowledge of programming and databases; Python and MySQL are required.
Knowledge of manufacturing systems.
Debugging and root-cause-analysis skills.
Demonstrated knowledge of Lean philosophies and experience applying them.
Effective time management and delegation skills.
Excellent written and verbal communication skills.
Attention to detail and process.
Ability to work on problems of moderate scope and use judgment within defined procedures and practices.
Ability to build productive internal and external working relationships.
Comfort in a fast-moving business and team environment.
Self-starter with high motivation.
Ability to meet company-policy training requirements and the physical demands of the role.

Nice To Haves

Bachelor’s degree in computer or electrical engineering, or equivalent.
Prior experience using a ticket-tracking system such as Jira.
Prior experience using a PLM system such as Agile.
Knowledge of PHP.

Responsibilities

Provide Level 3 technical support for troubleshooting and failure analysis of server, rack, storage, and GPU products in repair.
Maintain repair training procedures and related documentation.
Train employees.
Improve repair operations to reduce defects, failures, and labor costs.
Keep repair reporting tools and websites, from test databases upward, up to date.
Provide global support for escalated repair issues.
Provide technical direction to test, assembly, and repair teams.
Hire and retain repair technician talent.
Install hardware into racks, manage rack cabling, and perform preventive maintenance.
Review and maintain repair test equipment and capacity.
Interface with internal and external peers to complete reporting and follow-up tasks.
Guide project completion, conduct technical tasks, and set technical strategy or direction for self and/or others.