Test Center Administrator (Falls Church, VA - Afternoons)

Pearson•Alexandria, VA

2d•Onsite

About The Position

Pearson VUE, a business of Pearson, provides computer-based testing services and delivers exams through a global network of secure test centers. The Test Administrator provides secure exam delivery and customer service in a comfortable, friendly environment at the Falls Church, Virginia test center. The position pays $17.75 per hour and is strictly part-time, at 8–15 hours per week, with an expectation to work more hours if needed. Schedules are available at least two weeks in advance.

Requirements

High school diploma or equivalent.
Must be flexible in work hours and days.
Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
Must be able to sit for long periods and escort candidates to and from the testing room.
Must be able to bend, stoop, and lift up to 20 lbs. with reasonable accommodation.
Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Nice To Haves

At least 1 year of customer service experience is preferred.
Experience proctoring or invigilating exams is highly preferred.

Responsibilities

Comply with testing procedures and company policies, using careful judgment.
Check in testing candidates, verify identification, and explain the exam process.
Proctor or invigilate candidates during testing.
Troubleshoot technical issues with internal departments.
Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate's examination.
Perform other duties as assigned.